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Family owned and operated, Ace Lock and Key has been doing business in the Chattanooga, Tennessee, tri-state area for over 50 years. We are the area's oldest operating locksmith. Look to us for all your Security Needs. We sell a wide variety of locks, deadbolts, padlocks, key accessories, and safes such as LSDA, Master, American, Schlage and Trilogy for both Commercial and Residential applications. We have many other items available in stock on a request basis. We are also the exclusive RX2 Dealer for Chattanooga.
Services
Access control provides security by giving flexible control over who is allowed to enter a building and when. The systems we offer are manufactured by Paxton Access, a leading manufacturer of electronic access control systems. These systems will keep your buildings, staff and assets secure and are backed by a 5 year warranty. From one door up to hundreds of doors across multiple sites, we at Ace Lock and Key have a solution for all your security needs.
We offer the new IMPASSA Security System from DSC. The IMPASSA system is an all in one security system offering the peace of mind that your family deserves. You are able to control the security system with easy to use one touch keys and an instant connection to emergency response.
Unlike traditional keys which can be copied at most hardware stores, restricted keyways utilize special keys that are controlled by the locksmith. What this means is that a key can only be copied with proper authorization. At Ace Lock and Key we are the EXCLUSIVE US Lock RX2 Dealer in the Chattanooga area.
In our Showroom we carry brands such as Schlage, Kwikset, Russwin, Sargent, Yale, Medeco, Kaba Peaks, Assa, and Master and computerized duplicating machinery to cut specialized keys such as the new Automotive Electronic Transponder keys. Transponder technology means specialized equipment is needed to program a chip embedded in the key.
Reviews (10)
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Thomas Coots
Jun 02, 2021
Iv called twice now all i needed was a key cut i had a blank that they cant get i told them that they still try to sell me on a cheap key would not give me a straight answer iv called be for about a car key i was told that my car needed a chip key and they could not have been more wrong told me i was wrong and wanted 20 dollars or more to cut a single sided key that iv brought myself if you want a good deal and service go anywhere else
Lisa Daniel
Apr 23, 2021
I called this morning and needed several new keys for my place of work. They were very professional and efficient. They asked a couple of questions and found out exactly what was needed. They showed up very quickly and provided excellent service! Price was affordable as well considering the distance they traveled to come here. Services: Building key copying, Lock rekeying
Royal Jenae
Feb 23, 2021
I recently received service from them. The guy was nice until after the job was done. I had to pay cash due to policy being no other type of payment at night time. Well this service will not give you a receipt, they will drive off. I called the man to give me a receipt. His response is that he was on his way to help someone else and stated that he will email me the receipt.

I texted the guy multiple times and never received a receipt. I needed a receipt so that I could give it to my Landlord. All this place care about is money. I would not recommend nobody else. Very unprofessional!
Teresa Mackey
Feb 14, 2021
My husband accidently Locked our his keys and our yorkie in his truck. We were panicking because it was a very warm day. My husband remembered that Ace Lick and Key was close by. I found their number and explained the situation. He was there in 10 minutes and saved the day. He was very caring and courteous. Thank you sooo much.
Bryan Guffey
Jun 06, 2019
My work had some work done with Ace Lock & Key and we had a great experience with this company. The owner is a nice, knowledgeable, and professional man who came in and did the job right. I inquired about his services and he offers fair prices and excellent services. I recommend this company to anyone in the chatt/hixson/soddy area.
Mitch Chapman
Apr 28, 2018
Great experience by a old family ran business. Need help with a lock or hard to duplicate keys, then this is the place to be!
Tony Graham
Jan 13, 2018
Very friendly to interact with and showed up 10 mins after calling which is quick then 5 mins later i had my keys again. Thank you Ace Lock & Key
Olivia Sneary
May 02, 2016
I should've called rick's lock & key. It's 9:45 and after he arrived he continued to tell me how much of an inconvenience it was that he had to get up to help me after he arrived. He then told me he only accepted cash and the percentage the phone apps cost wasn't worth it. Very disappointed.
Kaylee Frano
Feb 02, 2016
Ted was incredible professional and nice. I appreciated how he called before coming and was mindful of our schedule. He not only was knowledgeable but worked fast. Ace Lock & Key definitely has our future business, thank you!
Adam Green
Mar 05, 2015
A few months back we had a set of keys made for some locks at an apartment complex by ACE Lock and Key. Some of the keys we discovered recently did not work. We went there not looking for a refund but just looking to have the keys that did work copied again. The lady there refused to make new copies because she said we needed paper work that said we bought the first group of copies from them.

The thing of it is she is the one that made is the keys a few months back in the first place and at the time she didn't give us any paper work. I said to her just make copies of these keys she would not do it. Totally rude, totally unprofessional. I would stay as far away from Ace Lock and Key as possible!