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Bass-United is a complete-service life safety solutions firm, specializing in sales, installation, maintenance and monitoring of commercial and domestic Burglar Alarms, Fire Alarms, Medical Alert, Access Control and CCTV systems. Bass-United offers state-of-the-art, UL Listed central monitoring stations, enabling us to provide the latest in high-tech monitoring services for our clients.
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Reviews (9)
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Kirk Jamgotchian
Jun 13, 2022
Bass United is a Total joke. The repairs for our system cost a ton. Nobody talks to each other. We make a repair call every few weeks. The system literally cost us $1,000 a month to hold. They repair it once or twice a month and there's no notes of it so I have to explain it to the next guy every single time. A total nightmare. This is seriously the worst company I've ever dealt with. If we could just cut this whole fire system machine out of our lives everything would be way better. This company is seriously infuriating.
Carol Warner
Jan 07, 2022
This company fraudulently charged my account. Never heard of them.
Carter Rierson
Jan 25, 2020
I am not a customer of Bass, but as an alarm dealer myself I was introduced to Bass through a common manufacturer. Through the years I've been to Bass's building, met many members of their staff, and had many industry discussions with them. They truly are among the best of the best, and I learn something each time I have an opportunity to meet with them. Good people, selling a good product, with great knowledge. I'd highly recommend them.
Katia Traikos
Jun 23, 2019
They charged me $415 to install a 5-cent resistor (yes, that's the actual price of the part!) and have avoided returning calls or responding to in-person visits to the office to discuss the charges. Totally disrespectful of the customer, and dishonest.
Thomas White
May 25, 2019
Bass United Fire & Security has gone above and beyond on our fire alarm project! We like to think we hold a high standard in our own company, they surpassed our expectations. You call, they're there! Great group of people, starting at the top and across the board to the 80+ support team members. Soon we are going to implement a camera system throughout our office and perimeter monitoring for the protection and safety of our employees, guests and neighbors.we will be using bass, for sure!
Chris Broadhead
Mar 10, 2019
I have worked closely with the owner, Brad, Steph, and Jonny and various projects. I highly recommend using BASS for fire life safety for your business needs as they are very knowledgeable of fire code and ways to help keep your business safe with security. I will always think of BASS United with my business dealings in South Florida. Thank you BASS United!
Gina M.
Dec 31, 2018
We had a great experience from start to finish with our project, they did an awesome job with our installation. We HIGHLY recommend Bass to anyone interested in a security or sound system, not only were they extremely professional they also were very clean and left no mess behind at all! Thank You Brad!
Tara Behrens
Jan 04, 2017
Very pleased with the service and professionalism that Bass United Fire Alarms & Security Systems provided. Bass United truly stands up to their promise of 24 hours a day, 7 days a week, and 365 days a year emergency assistance. Highly recommend this company as a "5 STARS Business."
Ariel Savransky
May 05, 2016
This is how they leave my home 2 Month ago. And after that never answer a call again. Also the leave the trash inside the Wall. Don't make any business with them i also extend my complain to the fire department to and fire license department. Don't make business with this people. Find other!. Or your life will be a nighmare like mine.