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A camera system is a fantastic management tool and a great source of peace of mind for the homeowner. Total Connect service allows you to operate your alarm via computer or compatible smartphone. Petitbon Alarm Company is the Maryland leader in security and sound. Our security systems are protecting thousands of homes, businesses and government agencies throughout Maryland, Washington DC and Northern Virginia. Please watch the welcome message from our president, Richie Petitbon, to learn more about what separates Petitbon Alarm from our competition.
Services
Petitbon Alarm protects thousands of homes and businesses throughout Annapolis, Arnold, Baltimore, Bethesda, Bowie, Chesapeake Beach, College Park, Columbia, Crofton, Crownsville, Edgewater, Fairfax, Gaithersburg, Gambrills, Germantown, Glen Burnie, Greenbelt, Hanover, Harwood, Kent Island, Laurel, Millersville, Odenton, Pasadena, Potomac, Rockville, Severna Park, Silver Spring, Stevensville, Vienna and many more communities in Maryland, Washington DC, and northern Virginia. We're easy to find and centrally located in Crofton, Maryland - ideally situated between Baltimore, Washington DC, and Annapolis.
There really is more to purchasing an alarm than just getting the final product in record time and at the lowest cost. Below we have listed some of our qualifications that you may want to consider before purchasing your alarm system. Our years of dedication to quality alarm design protect you from wasting time and money on poor design, inferior materials, and incompetent workmanship.
You want to play music at your home or office Fortunately, you've found the Maryland area's experts in audio to help. Petitbon Alarm Co. specializes in audio systems, featuring equipment from SONOS, Proficient and Russound-all industry leaders in acoustic quality. SONOS is a wireless home sound system that streams songs through your Wi-Fi network and is controlled from your smartphone, tablet or computer. Choose what to play (from over 30 streaming services such as Pandora and Sirius/XM), where to play it, and how loud.
Petitbon Alarm Company started in my kitchen in Crofton, Maryland, with my wife and I listening to a sales pitch from my college roommate. He was trying to sell us an alarm system, and after hearing his explanation, something clicked. I convinced my wife that we could start our own business using this model and help families at the same time by providing the peace of a mind of a security system. We sold 5 alarms in 1991, and my wife told me we were heading to the poor house! We kept the faith and pushed forward.
Reviews (13)
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Michael C.
Jun 20, 2022
I have been a customer of Petitbon Alarm for 25 years. They have always provided fast, professional, friendly service. Their monitoring service has never failed to respond quickly. Their system management and upgrade advice are always made with my best interest in mind.
Annie S.
Nov 04, 2021
Amazing Service Everyone from the sales department, install technicians and service technicians have been incredibly professional, reliable, timely and personable. Our new security system is superior to previous system---alarm box is perfectly organized as opposed to the jumble of wires that was there. Stronger glass breaks with minimal profile and when the technician was here he repositioned one of the sensors so we could finally put our screen back in.

Service is affordable and we are getting a lot more bang for our buck. Super happy with everything--all of the alarm controls are on my phone and so are the cameras. Thank you Petitbon!
Jeffrey A.
Oct 07, 2021
Fast response, Brittany sent proposal same day I called. Eric showed up on time. Finished up install in a few hours. Best of all he was able to use some existing equipment and save me a few hundred dollars. I will use them for my other properties in the future. Thanks, Richie and your team
Lisa O.
Nov 07, 2020
Petition did an excellent job of explaining what I needed as well as offering me advice to help make my kids feel safer. They are very knowledgeable and friendly. I asked a lot of questions and they were very prompt, friendly and receptive. I would absolutely go with them rather than the larger companies to get a more customizable system.
George W.
Oct 26, 2020
Super talented team of people! Petitbon worked with me to customize a security platform for my house and store that is tailored to my needs. Their staff was knowledge and professional during the planning and implementation of my security systems. Moreover, everyone was adept at explaining in laymen's terms how to use the system once installed. They know their craft. Give these guys a shot! Plus they are md owned and operated!
Jacqui M.
Sep 21, 2020
These guys know what they're doing. I got a first rate alarm system that touches on all bases. And their service is EXCELLENT! They respond to issues immediately. Can't say enough wonderful things about this company!
J. A.
Dec 08, 2019
I don't know about their business, but I was just behind one of their company pickup trucks and the driver had to be drunk. 8:30 Saturday night and the truck was swerving all over Sunrise Beach Road and Generals highway In Crownsville. Couldn't get away from this driver fast enough.
Lisa S.
Mar 18, 2019
Great company! A home alarm system is a small price to pay for peace of mind, and Petitbon was there to help! We found everyone to be very professional, knowledgeable and easy to work with. There was no pushy salesperson trying to upsell you anything. They worked quickly and rates were reasonable. We highly recommend this local company!
E. H.
Oct 19, 2018
Was very impressed with the great service. Came to Our house at the time that was agreed. Was great at explaining everything and never being pushy. Super professional and I feel that they are going to provided great service. I am impressed. I like working with a small business that is professional and is great with how they treat their costumers.
Corinne S.
Jun 26, 2018
Petitbon has redeemed themselves. They sent a new knowledgeable, helpful and professional team that has been working on my systems
Ron M.
Apr 21, 2018
After first calling Petitbon, they set up an in-home appointment to give me an estimate. Most alarm companies did not want to use any of the contacts and wiring from my existing alarm and wanted to redo the entire system. Petitbon had no problem incorporating the existing installed system which really kept the cost down. After getting the quote, they set up an installation date in less then a week.

On the day of the installation, they ran into a few contacts that didn't work, however they didn't miss a beat and didn't charge me for any replacements. When was the last time you heard that. The installation took half the predicted time they had anticipated and when they left there was not a speck of dust anywhere. A few hours after the installation I got a warning on the system and they had a tech back at my house in 30 minutes.

Their after the sale response is the best part. Any questions I've had were answered immediately and they told me if I couldn't master the answer they would send someone over to show me how to use the system. I only wish they sold other things like appliances or furniture because their customer service is unlike anything I've seen in 10 years. Do you think I would use them again. Take a guess. Ron
Beth P.
Sep 12, 2017
I've used multiple security firms and Petitbon far surpasses them all. They are true professionals who apply the same attention to you as a residential customer as they do for their commercial accounts. With Petitbon your home will be cared for through the installation process and you will receive a first class response to any concerns. Highly recommend.
Mclean A.
Nov 18, 2014
I have used Petitbon alarm for several years and have been extremely happy. They are very attentive to their customers, providing amazing customer service. Any time I have ever have ever needed their help, they were there in a flash. I highly recommend them.