There seems to be a trend in the Home Security Industry where companies are more concerned about getting you to sign a contract, than actually protecting your family the right way.

We offer a pressure free consultation, and work with you to design a system that both fits your budget and keeps your home secure.

We provide common sense solutions that are easy to understand, and the systems that we install are very easy to use. Upon installation of your security system our friendly and knowledgeable staff will demonstrate the operation of the installed unit, and be happy to answer any questions in regards to system functions.

Contact Details

  Website
  City Feeding Hills, MA
  Zip Code 01030
  Address 5 N Westfield Street
  Phone Number (866) 569-1301

Products & Services

Security & Alarm System for your Home

Security & Alarm System for your Home

Our home security and alarm systems are extremely affordable and they offer you the safety and peace of mind that you'd expect from a security system.


Security System Control Panels

Protective Security offers a full set of access control functionality combined with innovative communications options that permit remote, multi-site management of any facility, anytime. All with no software, no servers, and no hassles. Your existing computer with a standard Web browser is all you need. We also provide a full line of accessories and replacements parts to extend, enhance, and perform maintenance on your installed systems.


Wireless Video Surveillance Systems

We offer wireless video surveillance systems from Hikvision, an Industry leader in manufacturing surveillance equipments & cameras. From its inception in 2001, Hikvision has played an active role in the ever-evolving video surveillance market, devoting eight percent of its annual revenue into research and development for continued product innovation. Featuring the industry’s strongest R&D workforce, Hikvision designs, develops, and manufactures innovative standard- and high-definition cameras, including a variety of Smart IP recorders and cameras with infrared, wide dynamic range, facial detection, object counting, and intrusion detection capabilities. Easily meeting all bandwidth and storage utilization requirements, Hikvision’s Smart IP Camera Series offers unparalleled image quality and customer convenience. Additionally, Hikvision’s Smart PTZ cameras incorporate proprietary image signal processing technology and use progressive scan sensors to deliver true color representation and clear images of fast-moving objects. Hikvision’s offerings in the analog camera market include box, bullet, dome, and turret analog cameras with vandal-resistant properties. TurboHD cameras from Hikvision are supported by HD-TVI, the latest in high-definition analog technology, and are ideal for analog-to-digital migration using existing infrastructure. In a nutshell, Hikvision manufactures the best home camera systems in the world.


Fire Alarm Control Panel

We offer Fire Alarm Panels manufactured using the latest Microprocessor Technology. They are easy to operate with multiple zone configurations and supports additional applications to ensure Safety & Security 24/7.

  • I would recommend this business

The staff of Protect America are fantastic. I can always reach someone, they always completely handle my circumstances with patience and provide me 100% satisfaction. My system was super easy to install and works perfectly. The rates are reasonable and I love the protection of the 3 year contract, I know exactly what I will be paying, without any increases or interruptions. From the very first telephone conversation I felt protected and I am extremely greatfull that I purchased this system.

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Overall ratingExcellent

  • I would recommend this business

Working with Paul from Protective Security Services Inc. was one of the best experiences we have ever had working with a contractor. He contacted us right away, was on time, worked quickly and efficiently, walked us through every step of the process, and even worked with our internet service provider to make sure everything worked properly. It is without any hesitation, both my husband and I would highly recommend Paul to anyone considering the installation of security cameras and/or alarm systems.

Value for money
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Overall ratingExcellent

  • I would recommend this business

Paul came over and we talked about my security situation. He came on time, did a GREAT JOB! He was neat and professional. Since I'm not TOO tech savvy when I had a question he calmly talked me through it {when he was on his way home from work} a real PRO! He runs a tight ship. Would highly recommend his company.

Value for money
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Overall ratingExcellent

  • I would recommend this business

He showed up on time and did the work. It turned out great.

Value for money
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Overall ratingExcellent

  • I would recommend this business

Very reliable and responsive. I thought the pricing was very fair when compared with other contractors.

Value for money
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Quality
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Overall ratingExcellent

Customer Testimonials

Paul is very attentive. I appreciate that he communicates his intentions and has suggestions on improvement. Overall very pleased with this company and would highly recommend them!


Extremely responsive, courteous, professional. the only reasonably priced person, and produced a top notch system with all the things we needed. explained everything, always available, and helpful in every way. Can't say enough. after getting 2 other quotes from people found elsewhere, this was a breath of fresh air. The other guy quoted me an outrageous price, and when I challenged him on it, he said "Well, I guess that depends on how much your family means to you." REALLY??!!?? Paul was the opposite of that loser. He was only professional, friendly, efficient, respectful of our home, and supplied everything we needed. And the price was very reasonable. I've referred him on, and they were very happy with their service too. Our broker/ contractor has switched to this service after the experience we had with him. He's great. :)


Quick responses to emails. Friendly, informative, and ultimately professional in communication and installation. Extremely customer-oriented. Walked me through the apps associated with the cameras and help me set up all devices to seamlessly network everything. Extraordinary all around. Thanks so much!


Paul who installed the system provided excellent follow up when I had a problem at 6:30am, he called right back. Excellent customer service. Very supportive and cleaned up after himself. I would highly recommend him.


I would recommend Protective Security Services to anyone without hesitation. We're very happy with the installation. He was very professional and reasonably priced.


Paul was great to work with. He came at the time designated and answers any questions I have. Would recommend this company.

Social Activity

Take a look at this great new feature we have been installing for our customers. We have gotten great feedback from everyone who has tried it. It gives you total access and and is very user friendly.
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From Our Website

Across Massachusetts and Connecticut, with hundreds of customers, both in the residential and commercial sectors, our solutions keep families, belongings, and businesses safe. Just as the safety of you and your family is the top priority in your life, our top priority is the safety and security of our customers. Our home security & alarm systems in Massachusetts and Connecticut are the most reliable, the most affordable, and the most advanced. Our products may be affordable but we use state-of-the-art technology and feature 24-hour security monitoring and easy operation - allowing you to enjoy your home and commercial premises worry-free through every minute of the day and night.


Established in 1996, Protective Security Service is locally owned and operated from our central location in Agawam Massachusetts. PSS provides security products and services to an extensive region throughout Connecticut and Western Massachusetts. Recently it seems as though everyone is entering the security industry from oil companies to phone and cable companies. There seems to be a trend with many of these companies where they are more concerned about getting you to sign a contract, than actually protecting your family the right way.


Home security systems shouldn't have to be a wishlist item that you save up for years for. With us, you get top-rated Honeywell home security and alarm systems at affordable prices. There's a Honeywell security system for every lifestyle, budget, and need. And they do more than keep you and your family safe and secure. They give you peace of mind and can even keep you connected to your home from wherever you are. Our products are easy enough for every member of the family to operate, providing a level of simplicity and convenience you'll really appreciate.


Wish to enter your home and have your home automation system set the temperature perfect for your arrival? Have the lights go up as the sun goes down? Unlock a door via your smartphone? Protective Security Services can help you bring your home to life with a customized, smart home automation solution that can work with your lifestyle and budget and grow with your changing needs. Make the most of your home by taking control. Find below a list of the devices you can control with the smart home automation solutions we offer.