The Lock Shop

Great transaction. Very punctual and professional. Had my new keys in no time. Will definitely call them if a need arises.

Fast and reliable service from Gene and Sandi. They go above and beyond to give professional customer service. Would definitely recommend Laguna Locksmith to anyone looking for more than fair prices for a locksmith!

Excellent work! Prompt and super professional while also extremely friendly and considerate. Work meets or exceeds expectations every time. Would recommend to anyone for their private residence or business needs! A+++ in every aspect!

Very fast and efficient, called them at 8:30 in the morning and they were there by 10:00am. Would definitely recommend them for any lock smithing that you may need.

Sandi is the best! I was locked out of my home and called after hours. They came quick, were professional and was able to rescue me! As a real-estate agent, I will be taking all my business to them from now on and would definitely recommend them to all my family, friends and business associates.

We don't know who Alex and Brian is, but we have always given great service and have been around since 1962.

Called out to a fix lock that would not open on double doors in our bedroom. Service person Gene was not able to get the door unlocked but said he would need a part that might take a couple of weeks to get. He promised to stay in touch. After 3 weeks i called and they could not recollect their prior visit and had no intention of following up with us to solve the problem.

When I used this company about 3 years ago Tom was the service person and he was excellent. Perhaps they changed hands as I would not recommend using Laguna locksmiths or The Lock Shop as they are ostensively the same company.

The Lock Shop - AKA "Laguna Locksmith" is Laguna Beach's locksmith. Gene and Sandi have owned and operated this locksmith service in Laguna Beach for many years and provide honest, fast, affordable, and local service for Laguna Beach residents needing key work or any variety of door locks and house security lock services. Laguna is lucky to have long term locals doing great security work for its residents. "Security" is more than "locks" and a local owned team can provide needed suggestions and information you can't find by others. Yes they are fast reliable and do emergency mobile locksmith services too. I have used them for over 20 years and always happy with their locks, keys, and services.

Great company to work with. Gene and Sandy were prompt, professional and took care of my issue. I appreciated the explanation and reasonable price. Thank you!

They arrived less than 10 minutes after I called! They were quickly able to solve my problem and did some extra work helping me tighten up some doorknobs and a few other things that weren't part of the original request. I highly recommend this company, my experience was awesome.

Was looking around for a locksmith to service my building, came across their name on google. called them at 7:11am and Sandi answered with a very pleasant and friendly voice, scheduled with me the same day. Drove up to meet them and they are both so amazing. VERY professional, easy to talk to, patient and most of not that expensive as I had thought. LOVE them and would not even think twice about calling anyone else. Thank you Sandi and Gean!

Our front door lock stopped working. They came out the next morning and got us all fixed up. Family run business here in Laguna. Pleasure to work with them. Kind, professional, timely. What more could you ask for? Would gladly recommend to anyone.

Headed off for an appointment yesterday morning and couldn't get my garage door open. Went online and found Laguna Locksmith. The gal that answered the phone (sorry, can't remember her name) said she'd try and get a hold of her technician who was in the area but on his way to another client. I appreciated her efforts in getting me someone ASAP as I was trying to get to my appointment but decided to get an Uber and deal with the problem later. Then, I changed my mind and called her back and she very patiently called Travis again. Travis came to my house within 10 min of my call and gave me a new lock and key for my garage AND quickly identified the probably with my garage door: the guys who previously "fixed" it, had used the wrong bolts!

He changed the bolts, left the new keys with my housekeeper and I was on my way to my appointment without having to wait for the bogus garage people! Definitely would recommend this company and I will use them again. Travis (and the receptionist) saved the day!

Extreme satisfaction is the key! Prompt, pleasant, friendly, reliable, and affordable! Travis didn't need a key to re-key lock, was extremely fast and very reasonable. Thanks so much; we appreciate this great service!

They are amazing! Keys were locked in the back of the car and Land Rovers only unlock with the key. AAA couldn't get in, Land Rover couldn't get in, but Gene and Sandi did it! Great people!

Excellent service. Everything happened within a day & everybody was very friendly. And the price was very reasonable. If I ever need a locksmith again, I'll use them again for sure.

The best customer service, I called them in the morning and they came within hours to fix my door. Very honest and knowledgeble. Fantastic service.

Gene and Sandi were fantastic! They were quick to respond, and arrived right on time. They were even gracious enough to lend me one of their door knobs until my replacement parts came in so that I could secure one of my doors. I highly recommend this company.

What a pleasure to meet Sean. He arrived right on time and knew exactly what the problem was. He fixed several locks in the house and all work fine now. I would not hesitate to use Sean again and highly recommend him. Great service and very reasonably priced.

Sean is so great. He got to my job right on time. Do you know how rare it is to find anyone PUNCTUAL in any house-call service industry! He was incredibly knowledgeable and quick about rekeying the three doors in my house. His rates were extremely reasonable, especially for Laguna Beach. I had a really negative experience with a mobile locksmith out of Laguna Niguel thinking I was doing myself a favor going outside of Laguna for such a basic service. Sean with the Lock Shop was very different. He gave me the price up front over the phone and had the job finished within 30 minutes. I was very impressed and will be sure to recommend his services to everyone I know.

Needed to replace a lost key. Brought in the pieces of the lock. Quickly made a new key. Had the simple keys and the fancier logo keys also. Very nice service, reasonable prices. I liked the boxes of extra door handles with locks (lock sets). They had character they can make a new key for those (talk about good recycling!). This is a place you can tell will be able to figure out a tricky problem.

I had a great experience with The Lock Shop. I lost all my keys months ago and have been holding my landlord's keys hostage since. I could get into my apartment and my garage, but I still didn't have a mailbox key. My method of mail retrieval was to wait for my dog to start barking and to hear banging outside.then run downstairs to catch the mailwoman before she left.

This is not a system I was proud of. Sooo. I finally decided it was time to get some keys of my own. I called The Lock Shop and a young man with a drill appeared within 15 minutes to rescue me, the damsel in mail distress. Later, I went to The Lock Shop in person to get some other keys made. They can handle monsters, like the barrel key i needed copied, unlike a Lowe's or Home Depot that can only do your run of the mill flat key. It's a small, cute shop next to the Penguin Cafe.

The lady who works there with her Chihuahua, Chiquita, is very helpful. She seems like maybe the owner of the place, but I'm not sure. The shop is open until 5pm, but they take 24hr calls if you need immediate assistance.