Seeking challenging assignments in, Operations & Maintenance, Installation and Commissioning in an organization of high repute to work with low voltage systems in an engineering related environment where my skills and capabilities could be utilized to best of my knowledge and ability.

Current Employment

Work Experience

Segment Manager
AV Systems (Pvt) Ltd.
Colombo, Sri Lanka.
October 2013

Responsible for all security system Installation, Maintenance, Commission, Troubleshooting, Integrating and all other project activates.

• Head project meetings to collect and disseminate information pertaining to projects.
• Technical specification review and resolution.
• Coordinate the collection and dissemination of technical information between/within the company and customer.
• Schedule and monitor program activity to achieve an “on-time” result including follow-up with external suppliers to ensure timely response to action items.
• Prepare quotations tender bids utilizing supplier information, technical information from quality, manufacturing engineering, design..
• Evaluates project performance of functional areas.
• Directs and supervises other engineering activities.

Security Systems Lead
C4 Advance Solutions
Abu Dhabi, U.A.E.
April 2011 – August 2013

• Functional expertise in managing the project execution activities with key focus on bottom line profitability by ensuring optimal utilization of resources.

• Perform a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field location.

• Responsible for all Security systems projects, CCTV (IP & Analog Pelco), Access control (Cardex/Gallagher) electric fencing, Turnstile & speed lanes (Gunnebo), Road Blockers, Automated Gates & Barriers (Came & Magnetic) & X-Ray machine (Smith) etc.

• Responsible for coordination of all technical activities on assigned projects. Plan, schedules, conduct, and coordinate assigned engineering work.

• Ensures effective communication and coordination on assigned projects.

• Responsible and accountable to ensure that all assigned personnel are coordinating their activities with other project participants and requirements of the contract are being satisfied.

• Expertise in planning of all the installation, commissioning & operation maintenance activities; expert in carrying out various tests and inspections.

• Well-versed in carrying out software configuration and commissioning of Security, CCTV Systems, Access Control Systems and Alarm systems; ability to use computers for diagnostics and programming.

Project Engineer
Adaptive Technologies LLC
Dubai, U.A.E.
April 2010 – October 2010

• Supervises and assists with Integrated and networked Security Systems (CCTV, Access Control, InVue, Alpha, WG security, EAS and Burglar Alarm, Intercoms, Automatic gates) installation, maintenance, documentation and the implementation of projects involving new and existing construction.
• Performs surveys, attends meetings and proposes solutions to installation issues.
• Management of installation, technical and sub-contract employees.
• Services new and existing internal customers and communicates project status to Client’s
• Builds and maintains appropriate customer service relationships between the Client, the General contractor, subcontractors and all parties related to the project.
• Oversight of technicians engineers and facilitates learning on the job to familiarize themselves with existing and planned systems.
• Managing of 20 people across multi functions, including sales and engineering
• Overseeing operations (Installation, Service, and Maintenance & Commissioning) of CCTV, Access Controls, and Burglar Alarms etc...
• Responsibility of planning project’s and seeing that it is completed successfully, within the given deadline

Project Engineer
Yamatake Corporation.
Dubai, UAE
July 2008 – March 2010

• Carrying out all the required planning, scheduling and coordination of technical activities for various projects.
• Leading the personnel in coordinating their project activities.
• Train sub-contractors on the installation and use of company’s products
• Manage sub-contractors when they are installing company’s products at a job site
• Assist in all phases of project management and coordination with vendors
• Improve Department Focus and Utilize Staff Resources More Effectively
• Install and configure software products
• Train end users on the installation and use of products
• Supervising employees assigned to the Electronic Security Program, coordinating with the Facilities Maintenance Office to outline priorities and work objectives, and ensuring work is accomplished within established time limits.
• Responds to service calls as required during normal business hours and on weekends and after hours as schedule.
• Responsible for implementing, troubleshooting and supporting various projects relating to the systems.

Service & Maintenance Engineer
Suzuki Precision Manufactures.
Tokyo, Japan.
June 2005- June 2008

Service & Maintenance for all kinds of Robodrills Machines which manufactures laptops lower & upper covers, Electronic security systems, (CCTV, Alarm systems & EAS tags).

• Carrying out the daily planning for the manufacture process as well as production output.
• Responsible for workshop engineering. (Troubleshooting, Maintenance and repair).
• Project Planning, Monitoring, Programming, Operator training & Cost Control
• Remove equipment to workshop as appropriate for detailed diagnosis and investigation, dismantling equipment when necessary and replacing faulty parts.
• Liaise with suppliers and organize spares and materials for the above tasks.

• Enhance service delivery effectiveness and increase customer satisfaction.
• Reviewing organisation's processes and determining which areas would be improved by workflow optimisation.
• Work out regular maintenance schedules for each piece of equipment.

Service & Maintenance Manager
NEO International (Pvt) Ltd.
Colombo, Sri Lanka.
November 2000 – May 2005

• Rendering effective technical support and handling operations at the Technical Department for CCTV, Access Control and Burglar Alarms, Automatic gates, Intercoms etc….
• Handling the computer programming and interfacing in various security systems.
• Played a vital role in the execution of training sessions for new systems for both internal and external customers.
• Served as an in-charge of all Installation, Service, Maintenance, Commissioning & computer programming for all the security systems.
• Reviewing staff training needs and rebalancing skills to ensure specialized organizational expertise in niche focus areas.
• Equipping field service team with the capabilities to master new efficiency-driving technologies.
• Tailoring training programmers to meet the needs of field service engineers with varying technical abilities.
• Installs and responds to service calls on integrated Security systems. Ensures security installations are completed correctly and in a timely manner. Provides technical support to sales and customers as needed.
• Provides training when required, for assigned Installation Technicians in all of the above duties.
• When on call, ensures availability by telephone or pager contact at all times for service calls.

Systems Manager
Safrex International (PVT) Limited, Colombo, Sri Lanka
May 1999 ~ August 2000
In charge of all customer relation activities and technical support services & responsible for overall operation at the Technical Department involving following equipment.

• Access controls
• Burglar alarms
• Explosive detectors
• Walk through metal detectors etc.

• Responsible for the software configuration and commissioning of Security and CCTV systems. A solid working knowledge of security systems including, CCTV equipment, and access control systems.

• Experienced in fault finding and correcting any issues relating to the security systems installed at client sites.
• Solid Technical knowledge and skills with an ability to use computers for diagnostics and programming.
• Supervising employees assigned to the Electronic Security Program, coordinating with the Facilities Maintenance Office to outline priorities and work objectives, and ensuring work is accomplished within established time limits.
• Installs and responds to service calls on integrated Security systems. Ensures security installations are completed correctly and in a timely manner. Provides technical support to sales and customers as needed.

Supervisor, Installation and Maintenance
Automatic Systems Corporation (ASCORP),
Abu Dhabi, UAE
January 1993 ~ March 1999
Started my career as an Electronics Technician (1993) and was promoted to Supervisor (1994) & responsible for the Installation & Maintenance of the following:

 Access controls, Alarm Monitoring & Guard Tour systems
 Burglar alarms & Intercoms
 Time and Attendance
 Automatic Revolving Doors & Automatic gates
 Hardware troubleshooting
 Computer Programming for interfacing the various security systems as well in general.
 Complete installation supervision and commissioning low-voltage systems
 Cabling and terminal of fiber-optic cables for project of large volume
 Installation and termination and commissioning of fire alarm system.
 Familiar with NOTFIER System

 Software programming of various systems and maintenance of integrated systems for large projects.
 Preventive/routine maintenance of systems supplied and installed by ASCORP.
 Assembling, installation and commissioning of revolving doors.
 Installation and maintenance of low voltage systems in Abu-Dhabi, Dubai and Sharjah.
 Repairing of the fire alarm circuits, access control & other related electronics circuits to low voltage systems.
 Besides the small systems installed in various offices and sites, I was a technical team member in the following projects:

Product Training Attended
• Johnson Control (USA) – BMS, Systems integrator
• Paradox Systems(Canada)- Burglar Alarms
• Grundig Germany – product training in CCTV
• Pelco (USA) – product training in CCTV
• Honeywell ME (USA) – access control management
• Northern Computers (USA) – Access control
• Litton PolyScientific (USA) – Access control
• Cardax Access control
• Fiber Optics (Germany) – fiber optics
• Remsdaq (UK) – access control
• Revolving Doors (Holland) – revolving doors

Professional Training

 Hands on training for CARDEX Access Control and PELCO CCTV
Abu Dhabi, United Arab Emirates

 Hands on Training on Access Control and Intruder Alarm Systems at Paradox, Montreal, Canada
Esprit hardwire, Spectra expandable, Digiplex High Security systems & Centaur Access Control Systems

 Hands on Training at Heimann, Wiesbaden, Germany
X-Ray inspection (Parcels, Baggage, Freight & Explosive detection), Metal detection (Hand-held & Walk-through)

 Hands on training on Access Control and Security Management Systems at Honeywell, Abu Dhabi, United Arab Emirates
XSM, MicroLPM, I9000 & PhotoID

 Sri Lanka Oxygen Limited, Colombo, Sri Lanka
Course on Welding Technology

• Completed Future Fibre Technology Level 1 engineer course.

• Successfully completed Hi-Scan X-ray inspection System (9075-35) training

Offshore training
• Helicopter under water crash training
• Sea Survival training
• Working at heights training

Future Fiber Technology Hands on Training
• Fiber Optic Basic Review
• Inspection and Cleaning of Fiber
• End to End Loss
• Optical Return Loss:
• OTDR hands on training
• Polarization Mode Dispersion
Experience in Software packages

 MS Office
 Windows XP
 Microsoft Operating System knowledge
 2000


Bachelor of Technology (B-Tec)

Completed CCNA training program

Diploma in Electronics (practical and theory) Colombo, Sri Lanka
(Full Time)

Diploma in Electrical (practical and theory) Colombo, Sri Lanka
(Full Time)

Diploma in Computer Hardware (practical and theory) Colombo,
Sri Lanka (Full Time)

Certificate on Welding Technology at Sri Lanka Oxygen Limited,
Colombo, Sri Lanka. (Full Time)

Certificate on Computer Programming, Colombo, Sri Lanka (Full Time)

1973-1986 Primary to High school (O/L & A/L ) St. Anthony’s College, Wattala, Colombo, Sri Lanka

Year of Birth

1967, male

Currently Employed


Name & Surname

Ronald Diaz