Business Details
50+ Years
experience
Trusted Security Systems in San Jose Since 1972
AEC Alarms has been a trusted name in security solutions since 1972, serving San Francisco and the Bay Area. Founded on principles of honesty and quality, we specialize in advanced commercial and residential security systems tailored to meet diverse client needs. Our locally-owned business combines cutting-edge technology with personalized service to deliver reliable protection for businesses, families, and valuable assets. With over 50 years of experience, we maintain a reputation for excellence through continuous innovation and rigorous training. Our 20,000-square-foot facility houses state-of-the-art equipment, and our team of experts provides customized solutions for industries ranging from tech firms to government buildings.We prioritize customer satisfaction through transparent communication and accountability, ensuring every system meets rigorous standards. Our commitment to community safety has earned us recognition as the top security installer in Silicon Valley. We offer 24/7 monitoring, fire alarm compliance services, and mobile app integration for real-time control. Backed by decades of expertise, we guarantee dependable security systems that evolve with technological advancements. Our dedication to quality extends to partnerships with leading manufacturers, ensuring clients receive the most effective surveillance and access control solutions available.
Services
Security System Solutions
Access Control
CCTV Surveillance
Fire Alarm Systems
Intrusion Systems
Data Breach Protection
Fire Monitoring
Card Access Systems
Mobile App Integration
Custom Security Packages
Details
- Year established: 1972
Highlights and features
- We have 52+ years of experience serving San Jose and the Bay Area since 1972
- Our locally-owned business maintains strict quality and honesty standards
- We offer 24/7 monitoring with mobile app integration for real-time control
- Our team provides customized solutions for diverse industries including tech and government
- We partner with top manufacturers for advanced surveillance and access control systems
Services
Fire Alarm Systems
Our fire alarm systems provide life-saving protection for commercial properties and residential buildings. Compliant with NFPA 72 standards, these systems feature low-frequency alerts that meet San Francisco Fire Code requirements. We specialize in upgrades for R-2 occupancy buildings with 3+ units, ensuring sound level requirements are met through advanced notification appliances. Our solutions combine reliability with regulatory compliance for peace of mind.
CCTV Surveillance
We offer high-tech CCTV surveillance solutions using top-tier manufacturer equipment for theft and vandalism prevention. Our systems include discreet camera placement for parking lots and common areas, with remote access via web-enabled platforms. Custom designs ensure optimal coverage for commercial spaces of all sizes, providing real-time monitoring capabilities through smartphones or computers for enhanced security management.
Intrusion Systems
Our web-enabled intrusion systems utilize cutting-edge technology to deter break-ins and secure properties of all sizes. Features include remote access for real-time control, smartphone integration, and customizable alert notifications. These systems provide immediate response capabilities through internet connectivity, allowing property owners to manage security from anywhere in the world while maintaining robust protection against unauthorized access.
Access Control
We provide advanced card access systems that streamline employee and visitor management while enhancing workplace security. These keyless solutions offer centralized control over building access points, with customizable permissions and activity tracking. Our systems integrate seamlessly with existing security infrastructure, providing both convenience and comprehensive monitoring capabilities for commercial properties.
Security Monitoring
Our continuous monitoring services deliver real-time alerts through multiple channels including mobile apps, text messages, and email notifications. This 24/7 coverage ensures immediate response to security threats, with remote system management capabilities from any internet-connected device. The service integrates with all our security solutions to provide comprehensive protection and instant access to critical security information.
Questions
What security services does AEC Alarms offer?
We provide fire alarm systems, CCTV surveillance, intrusion detection, access control, and 24/7 monitoring services for commercial and residential properties in the Bay Area.
Are your fire alarm systems compliant with local regulations?
Yes, our fire alarm systems meet NFPA 72 standards and San Francisco Fire Code requirements for sound levels and low-frequency alerts in sleeping areas.
Do you offer customized security solutions?
Yes, we create tailored security packages to meet specific business needs, with system designers evaluating each client's unique requirements for optimal protection.
Can I control my security system remotely?
Yes, our web-enabled systems allow remote access via smartphones or computers for real-time monitoring and management from anywhere in the world.
How long have you served the Bay Area?
We've provided security solutions since 1972, maintaining our locally-owned status while serving Silicon Valley and surrounding communities for over 50 years.
Reviews (7)
Xin X.
May 30, 2020
Report
Vincent is the man! I run into some issue during Friday night out of business hours. Luckily, my phone was picked up by Vincent C. He knows the system very well. Most importantly, he is very patient with request. He basically walk through to debug the problem, one thing at one one time, and finally get problem resolved. This is Friday night otherwise I have to wait until next Monday. Highly recommend Vincent for his customer obsession, expertise and integrity!
Kevin T.
Aug 27, 2019
Report
Technical service sucks big time! Absolutely not helpful and not professional. Emergency call is a joke - no one calls back after 4h!
Wendy D.
Dec 19, 2018
Report
We are really happy having AEC protecting our homes as well as our businesses. They are a family own company, so their services are exceptionally personal. When it comes to trouble, they are on top of things! They will work with you personally to resolve the issue quickly. The turn around time is amazing every single time. It is also nice when they are local, their tech can be on site when the issue can't be resolved offsite.
I like to call out Vincent in their tech support team to be extraordinary. You know when you work with him is he will go above his work requirements to meet your needs! Thank you AEC for always being there for us when we need you and also watching over our homes and businesses. We are a very very happy customers.
I like to call out Vincent in their tech support team to be extraordinary. You know when you work with him is he will go above his work requirements to meet your needs! Thank you AEC for always being there for us when we need you and also watching over our homes and businesses. We are a very very happy customers.
Steven C.
May 31, 2018
Report
Scammed by this horrible chinese-owned company. As a chinese person, i feel disgraced. Canceled their service twice in a year over the phone. First time they said it didnt go through, 2nd time they said they never reiceived my call. Had no working service for over a year and still got billed. Will fight these scumbags to the last tooth. Luckily i have an attorney brother who is helping me. Will be seeing these crooks in court.;
Aiden C.
Apr 06, 2017
Report
Look elsewhere for your security needs. Customer service is not available in the evenings & weekends, which surprised me for an alarm company. They didn't return phone calls when I left messages. I had to keep calling to get a live person. I didn't get the sense that they cared about their customers. We had a technical issue where the alarm intermittently beeped. It was an updated new alarm they had installed for additional fees.
We followed their instructions to get rid of the issue but it didn't work. They were not helpful at all. Eventually we stopped using it and just unplugged the power. We had to wait until our contract was up to cancel. We had an annual contract with them; not sure if that's the norm. To cancel is a hassle. We had to call them to request a cancellation form. Then we had to email it back to them in a timely fashion (I think 72 hours). Otherwise you have to request the form again.
We followed their instructions to get rid of the issue but it didn't work. They were not helpful at all. Eventually we stopped using it and just unplugged the power. We had to wait until our contract was up to cancel. We had an annual contract with them; not sure if that's the norm. To cancel is a hassle. We had to call them to request a cancellation form. Then we had to email it back to them in a timely fashion (I think 72 hours). Otherwise you have to request the form again.
Kathleen H.
Nov 08, 2016
Report
Stay away! We had a terrible experience with this company. There was a technical problem with our alarm that the company could not fix - the system beeped every day at 8 AM, 6 PM, and 9 PM and would not stop beeping until we turned it off. Worst of all, we had new baby and beeping from the alarm would wake him up. They charged us $500 to try to fix, but they could not fix it and refused to let us out of our contract.
Bill C.
Sep 08, 2016
Report
2 days after submitting both this Yelp review and the BBB complaint we received a check from them. They still deserve a big fat ZERO!
