Sentinel Systems

Business Details

49 Years

experience

Your Trusted Partner for Self Storage Solutions

At Sentinel Systems, we empower small self-storage operators to thrive in an industry dominated by large consolidators. With over 46 years of industry expertise, we deliver innovative management software, access control hardware, and integrated security solutions designed specifically for independent operators. Our operator-first platform prioritizes transparency, scalability, and seamless integration, enabling businesses to reduce costs, streamline operations, and maintain independence.

Our dedicated support team ensures reliable assistance, while our commitment to continuous innovation keeps our technology ahead of industry trends. Backed by proven reliability and customer testimonials spanning decades, we provide the tools operators need to compete effectively and grow sustainably.

Services

Management Software Access Control Hardware Self Storage Websites Security Solutions Technical Support

Details

Year established: 1977

Highlights and features

46 years of industry-specific expertise in self-storage solutions
Transparent pricing with enterprise-level software for independent operators
Dedicated white-glove support and seamless migration assistance
Seamless integration between management software and access control systems
Continuous innovation with frequent feature updates and cloud-based security

What people say

Reliable equipment Seamless integration Responsive support 25 years of service Dedicated support team

Website

Update Listing

Services

Management Software

Sentinel Anyware is a cloud-based self-storage management platform designed to streamline operations for independent operators. The software offers tenant and unit management, automated billing, access control integration, and real-time analytics. Its scalability supports single-site owners and multi-facility portfolios, helping operators reduce manual tasks, improve tenant experiences, and grow revenue through data-driven decision-making.

Access Control Hardware

Sentinel's access control solutions include keypads, door alarms, and remote access systems engineered for self-storage facilities. These security hardware components integrate seamlessly with management software, automatically updating gate credentials when tenants rent or vacate. The systems provide 24/7 security, reduce operational costs, and offer scalable options for facilities of all sizes.

Self Storage Websites

Sentinel designs mobile-responsive websites specifically for self-storage facilities, featuring online rentals, bill pay, and real-time unit availability. These websites integrate with management software to ensure data consistency, improve tenant experiences, and enhance digital marketing efforts through SEO-optimized content and custom branding.

Technical Support

Sentinel provides dedicated technical support for software and hardware solutions, including white-glove migration assistance and troubleshooting. The team offers training resources, user guides, and remote support to minimize downtime. Support packages include quarterly maintenance programs and on-demand assistance for critical issues.

Security Solutions

Sentinel's security solutions combine access control hardware with cloud-based management software to protect storage facilities. Features include encrypted data storage, audit logs for compliance, and automated gate control. These systems enhance tenant trust through reliable security measures and real-time monitoring capabilities.

People

Christopher Baird

Chief Executive Officer

Christopher leads Sentinel Systems with a vision to empower independent self-storage operators through innovative technology. His leadership focuses on maintaining the company's commitment to operator-first solutions and long-term industry sustainability.

Dee Jay Skinner

Chief Technology Officer

Dee Jay oversees technology development, ensuring Sentinel's software and hardware solutions remain at the forefront of self-storage innovation. He brings decades of technical expertise to drive product evolution and cybersecurity standards.

David Essman

VP of Business Development

David expands Sentinel's market reach by building strategic partnerships and dealer networks. His focus on growth initiatives helps independent operators access cutting-edge technology tailored to their needs.

Felicia Rivera

Marketing Manager

Felicia develops marketing strategies that highlight Sentinel's operator-centric solutions. She ensures messaging resonates with self-storage professionals through targeted campaigns and industry engagement.

Rob Thomas

Production Manager

Rob oversees hardware manufacturing and software production, maintaining quality standards for all Sentinel products. His team ensures reliable delivery of security systems and management tools to global markets.

Questions

What self-storage management software does Sentinel offer?

Sentinel Anyware is our cloud-based platform for self-storage management, featuring tenant tracking, automated billing, access control integration, and real-time analytics for single or multi-site operations.

How does Sentinel's access control integrate with management software?

Our access control systems automatically update gate credentials when tenants rent or vacate, ensuring seamless synchronization between security hardware and management software without manual input.

Does Sentinel provide technical support?

Yes, we offer white-glove migration assistance, troubleshooting, and training resources. Support packages include quarterly maintenance programs and on-demand critical issue resolution.

Can I manage multiple storage facilities with Sentinel software?

Yes, Sentinel Anyware supports multi-site management through a centralized dashboard, allowing operators to oversee multiple locations with unified reporting and customizable site settings.

What security features protect Sentinel's software?

Our systems use encrypted cloud storage, audit logs for compliance tracking, and automated security updates to protect sensitive tenant and financial data.

How do Sentinel websites help storage businesses?

Our mobile-responsive websites feature online rentals, real-time unit availability, and SEO optimization to increase occupancy rates and improve tenant experiences through integrated digital solutions.

Reviews (7)

Write a Review

Prime Storage

Mar 19, 2022 Report

Our keypads have been on the fritz for weeks and I have called dozens of times but I have only actually talked to any one once. I do not feel supported by their staff, and I wish I had someone specific I could talk to when our facility had issues instead of leaving a voice mail and hoping someone got it. 3/9 - Since posting this review, I was contacted and now have a rep to talk to about any of my issues and I feel more supported.

Shelby & Toby Kaye

Jun 26, 2021 Report

We are a new self storage in Lakeland, FL AAA Storage and being new managers we were over whelmed with the gate programming until we got a phone call from Baker! Not only did he accommodate and facilitate every aspect of our lack of programming and complete lack of knowledge he went out of his way to insure we had everything we needed! This is a review of Sentinel Systems and their incredible employee Baker.his is amazing and my official go to gate person! Thank you Sentinel for hiring such an impressive and gets it done employee!

Hi Tech Self Storage

Apr 28, 2021 Report

WORST CUSTOMER SERVICE ON THE PLANET! Seriously run the other way! The fastest ANYONE has ever gotten back to me is ATLEAST 2 WEEKS LATER! Everything is an automated message, you never talk to a real person. When you do they are RUDE and not helpful. If your gate shuts down and is inoperable on their system, it sucks for you because they will not help! They won't answer any phone calls or emails EXTREMELY DISAPPOINTED! Sentinel/WinSen is a freaking joke!

Kim Lamb

May 04, 2020 Report

Our company switched to a new computer and had to move everything over. Called Sentinel for help and Baker was awesome! He got me set up in no time at all. However, due to my own fault, my letters didn't transfer and I didn't notice it until later. Had to call back. They are very patient and once again, with Baker's help, I am now going with no more problems. They really care about their clients. Just know that they are very busy and it may take a while to get to you. Thanks Sentinel for great service!

Brad Hollingsworth

Apr 20, 2020 Report

The software itself is unreliable at best. It crashes regularly, loses its ability to process credit cards. The windows update makes the gate software nonfunctional. There are features of my program that I paid for, that they could not ever get to work at all. The tech support is pretty good about fixing problems most of the time. The problem with tech support is that you CANNOT call them and speak to anyone.

You must leave a message, and they will call you back. The callback back times range from a couple of hours to perhaps a couple of days. There are several other storage software products available that are not only cheaper, but are heads and shoulders above the Sentinel products.

Karey Aitken

Feb 10, 2020 Report

Baker was AMAZING! I have put in 3 calls since working for my employer and Baker was by far the best! I wish I could request Baker every time! With all the headache going on he explained everything to me in detail and answered all my questions.

Rhonda

Jun 27, 2019 Report

Baker provided outstanding customer service and technical support! My keypads were unable to communicate with my computer/storage facility software after a power outage. Baker went above and beyond answering endless calls in a timely manner to help restore my database. He definitely saved the day!