Business Details
40 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted Commercial Security Partner in Albuquerque
Industrial & Commercial Security Systems has been a trusted provider of advanced security solutions in New Mexico since 1986. Our locally owned and operated company specializes in designing, installing, and monitoring comprehensive commercial security systems tailored to meet the unique needs of businesses across diverse industries. With over 30 years of experience, we maintain the largest AES network in the state, ensuring rapid alarm message delivery and 24/7/365 monitoring from our UL-listed central station. Our team of certified professionals combines rigorous training with local expertise to deliver customized security strategies, including burglar alarms, fire detection systems, access control, and video surveillance.We pride ourselves on community involvement, maintaining memberships in key industry associations while offering a one-year comprehensive warranty on all installations. Our commitment to innovation ensures clients receive cutting-edge technology, from wireless monitoring to biometric access solutions, all supported by responsive maintenance services available around the clock.
Services
Burglar Alarm Systems
Commercial Fire Alarms
Access Control Systems
Security Cameras
Central Monitoring
Wireless Security
Copper Theft Protection
Flood Detection
System Maintenance
Security Consultation
Details
- Year established: 1986
Highlights and features
- 30+ years of specialized experience in commercial security systems
- 24/7/365 monitoring from UL-listed central station
- Locally owned with in-depth knowledge of New Mexico security needs
- Certified technicians with industry-specific training programs
- One-year comprehensive warranty on all installations
Associations and certifications
- UL (Underwriters Laboratories)
Services
Burglar Alarm Systems
Our commercial burglar alarm systems provide comprehensive protection with customizable zones (32-574) and multiple detection technologies. Systems integrate wireless AES technology or hardwired solutions with 24/7 monitoring. Features include motion detection, magnetic contacts, and temperature alerts for complete perimeter security.
Commercial Fire Alarms
NFPA-approved fire alarm systems featuring wireless UL-certified units, analog digital systems, and voice evacuation capabilities. Installation includes immediate smoke/heat detection with automatic notifications to monitoring center and emergency services. Systems covered by one-year comprehensive warranty.
Access Control Systems
Advanced access control solutions ranging from card systems to biometric scanners (retina, fingerprint, facial recognition). Systems enable remote building management with 24/7 monitoring and integration capabilities with existing security systems for enhanced response times.
Security Cameras
IP and analog camera systems with remote monitoring capabilities. Features include digital zoom, GPS tracking integration, and perimeter surveillance. Systems designed for both real-time monitoring and post-incident analysis with integration options for alarm systems.
Central Monitoring
UL-listed central station providing 24/7/365 monitoring services for burglar, fire, and access control systems. Features 60-second response time, direct police/fire department notification, and integration with AES network for uninterrupted communication during emergencies.
Questions
What commercial security services do you offer?
We provide burglar alarms, fire detection systems, access control, security cameras, central monitoring, and wireless security solutions for commercial properties.
Do you serve areas outside Albuquerque?
Yes, we serve all of New Mexico, Southern Colorado, and Eastern Arizona including Rio Rancho, Santa Fe, Los Lunas, and Belen.
How quickly do you respond to alarms?
Our monitoring center responds to all notifications within 60 seconds with direct dispatch to police/fire departments when necessary.
What payment options are available?
We accept credit cards and offer monthly auto-withdrawal payment arrangements for your convenience.
Is there a warranty on installations?
All systems include a one-year comprehensive warranty covering parts and labor with 24/7 maintenance support.
Can I control security systems remotely?
Yes, our access control and monitoring systems allow remote management via internet-connected devices from any location.
Reviews (5)
Brian Worthen
May 23, 2020
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We have had this company from the date when our building was constructed about 3 years ago. A year ago we added, based on their recommendation, a perimeter camera for a small enclosed patio area. The company ran the wiring and installed the camera. The camera has never ever worked. The technicians have been out repeatedly and are a bunch of useless incompetent nit wits. They have lied to us over and over again. Stay away! The company is absolutely worthless and incompetent and unprofessional
Mariah Galvez
Jun 21, 2019
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I never received renewal/cancellation notice for my contract. When I followed employees directions for cancellation it was not cancelled. During that encounter I was told there was no fee. The next month I was charged the monthly fee and told an email was not received (I clearly know it was, read receipt). Received a different staff members email. It took an hour for a response and then a buyout fee of more than $700. I would not recommend this company. Very disappointed after more than 2 years of service.
Arlene McCampbell
Mar 10, 2019
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I have used ICSS for an alarm system for my store over 18 years and have been very happy with the quick response from both monitoring stations and for repairs. This Sept 2018 we added security cameras and they have been wonderful - crisp, clear and easy to monitor. The best thing has been the added perimeter monitoring feature which alerts the monitoring center of an intrusion on the property. This recently had the sheriffs at the scene as a burglar was exiting our building. He is in jail! Thank you ICSS!
Brenda Addy
Feb 22, 2019
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Several months ago we had ICSS install a security camera system in our business. Paid them over $8000 and we STILL don't have completely functioning system. Multiple phone call and emails with little to no response. We have used them since 2002 for our monitoring and assumed they new what they were doing. But their customer service has sadly proven otherwise!
Dawn Buckley
May 24, 2017
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I absolutely love this company. They did a remarkable job installing my alarm system and care about small business's. I am so happy I came across this company and would recommend them to any other small business owners I know.
