Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Security Solutions in Portland
Phillips Alarm has been a trusted provider of comprehensive security solutions since 1952, serving Portland and Southwest Washington. As a family-owned business, we combine decades of experience with a commitment to personalized service, offering alarm systems, fire protection, and 24/7 monitoring tailored to residential and commercial needs. Our team of licensed technicians prioritizes local expertise, ensuring every installation and support interaction reflects our deep understanding of regional security challenges.With a focus on reliability and community investment, we deliver high-quality systems backed by responsive support, treating every customer as part of our extended family. Our dedication to excellence has earned us a reputation for trustworthiness, with a track record of building lasting relationships through honest, precise service that protects what matters most to our clients.
Services
Home Alarm Systems
Business Alarm Systems
Video Surveillance
Fire Monitoring
Access Control
Details
- Year established: 1952
Highlights and features
- Family-owned business for three generations
- Fully licensed technicians with years of experience
- Responsive local support and emergency dispatch
- Customized security solutions for homes and businesses
- Commitment to community and customer-centric service
What people say
Professional and quick
Local and not a faceless call center
Price beat all competitors
Responsive customer service
Highly recommend
Services
Home Alarm Systems
Our home alarm systems provide comprehensive protection against burglary, fire, and environmental threats. With smart home integration, wireless components, and 24/7 monitoring, we ensure peace of mind for homeowners. Systems include motion detectors, door/window sensors, and environmental sensors tailored to Portland's climate.
Business Alarm Systems
Commercial security solutions safeguard businesses with 24/7 monitoring, remote access, and customizable components. Features include fire detection, video analytics, and multi-location management. Our systems integrate with access control and automation for scalable, centralized protection tailored to Portland's business needs.
Video Surveillance
Video surveillance services offer HD/4K cameras with night vision, cloud recording, and real-time alerts. Systems detect motion, people, and vehicles, with health monitoring to ensure uptime. Integration with alarm systems and smart devices provides seamless security for homes and businesses.
Fire Monitoring
Fire monitoring services include smoke, carbon monoxide, and heat detectors with 24/7 professional oversight. Systems trigger immediate alerts to emergency services, minimizing damage. Designed for Portland's climate, solutions integrate with alarm systems for comprehensive safety.
Access Control
Access control systems manage entry points with keypads, card readers, and biometric scanners. Solutions offer remote access management, user permissions, and audit trails. Ideal for businesses requiring secure, scalable entry solutions integrated with existing security systems.
People
Casey Phillips
Owner
Casey Phillips co-owns Phillips Alarm, continuing the family legacy of trusted security solutions. With deep roots in Portland, Casey prioritizes customer relationships and community investment.
Roberta Phillips
Owner
Roberta Phillips co-owns Phillips Alarm, leveraging decades of experience to ensure reliable security services. She focuses on maintaining the company's commitment to local expertise and personalized care.
Matt Hanley
Operations Manager
Matt Hanley oversees daily operations at Phillips Alarm, ensuring efficient service delivery. With a focus on quality, he manages teams to uphold the company's standards of reliability and professionalism.
Jim Kaigh
Sales Manager
Jim Kaigh leads sales at Phillips Alarm, connecting clients with tailored security solutions. His expertise in security systems helps businesses and homeowners find optimal protection.
Carli Jennings
Office Assistant Manager
Carli Jennings manages office operations at Phillips Alarm, ensuring smooth administrative support. Her role is critical in maintaining the company's responsive and customer-focused service approach.
Questions
What types of alarm systems do you offer?
We provide residential and commercial systems with burglary, fire, and environmental monitoring. Options include wired/wireless setups, smart home integration, and 24/7 professional monitoring.
Do you offer 24/7 emergency services?
Yes, our 24/7 monitoring ensures immediate dispatch for emergencies, including fire, break-ins, or environmental hazards.
Are your technicians licensed and local?
All technicians are fully licensed and based in Portland, providing expert installations and support with regional knowledge.
Can I customize my security system?
Yes, we tailor systems to your needs with components like cameras, sensors, and access control, ensuring scalable solutions for homes or businesses.
What areas do you serve?
We serve Portland, Oregon, and Vancouver, Washington, offering local expertise and prompt service across the metro areas.
Reviews (5)
Marcie Rivera
Oct 13, 2021
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We had used another alarm company before Phillips and they were terrible, they could never fix a problem we had since the beginning and I was getting calls in the middle of the night saying our alarm had gone offline. As soon as I contacted Phillips, the rep came out and gave me an estimate to replace the existing alarm and it was installed fast and professionally. We've had them for about three months and have not had a problem. If I have questions, I reach out and they are always available and ready to assist. I highly recommend them!
Bryan Potter
Aug 26, 2021
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We are very glad we went with Phillips. They fully understood our needs and provided us with a product and service that is easy to use and makes sense for our business. Their customer service and installation team were both personable and professional. Thank you Phillips team.
Brad R.
Mar 01, 2021
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Phillips alarm is a fantastic company that will take care of your residence or business. They are family owned and been around since 1952. The entire team will go the extra length to make sure both installation and service are exceptional.
Jennifer Blankl
Oct 06, 2020
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The Phillips Alarm team is incomparable in finding you the right security solution for your hone or business. Their commitment to outstanding customer service is proven time and time again and sets them apart from the others. I proudly and highly recommend Phillips Alarm!
Brian Juckeland
Apr 26, 2020
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Had an alarm system for 6.5 years and really had no feeling of localized security monitoring or service. Then one summer night I had a couple of prowlers walk through the yard and felt under-equipped. So I called Phillips and got a great consultation. Within no time I was switched to Phillips and got a new up-to-date panel, some additional sensors, and A LOT of great advice for strategizing with security and deterrents from the Phillips rep. PLUS I'm saving a little money over the previous service. The knowledgeable staff even helped me over the phone reconnect my zigbee keypad door lock for remote entry. A GREAT first impression.
