Business Details
49 Years
experience
Emergency
services
Your Trusted Partner for Advanced Security Monitoring Solutions
Affiliated Monitoring has been a trusted leader in live agent monitoring services since 1977, operating two world-class, geographically diverse monitoring centers in Union, NJ and Houston, TX. Our UL Listed, TMA Five Diamond Certified, and FDNY Approved infrastructure delivers 100% uptime through fully redundant systems, including network architecture, power plants, and staffing protocols. With decades of experience handling over a billion signals annually, our certified specialists and proprietary technology provide mission-critical support for security, PERS, IoT, and emerging technology companies across North America.Our commitment to compliance, continuous innovation, and operational excellence ensures partners receive scalable solutions that meet evolving industry demands while maintaining strict adherence to regulatory standards.
Services
Live Agent Monitoring
GPS Monitoring
Crash Detection
Remote Patient Monitoring
Environmental Monitoring
API Connectivity
Interactive Video Monitoring
ASAP to PSAP Integration
Lone Worker Monitoring
Smart Home Monitoring
Details
- Year established: 1977
Highlights and features
- 43 years of uninterrupted performance with 100% uptime commitment
- Proprietary location algorithms for pinpoint GPS monitoring accuracy
- Fully redundant infrastructure across two geographically diverse monitoring centers
- Integration with all major home automation and interactive service providers
- Award-winning monitoring specialists with industry-leading response times
Associations and certifications
- UL Listed
- TMA Five Diamond Certified
- FDNY Approved
Services
Live Agent Monitoring
Our TMA Five Diamond Certified monitoring specialists provide round-the-clock surveillance for security systems, medical alerts, and IoT devices. With industry-leading response times and integration capabilities, we ensure immediate human intervention for critical events. Our platform supports over 100 million connected devices annually across residential, commercial, and industrial applications.
GPS Monitoring
Precision location services utilize proprietary algorithms and multi-source data for accurate asset tracking. Supporting cellular, IP, and digital transmission formats, our system enables real-time geolocation-based dispatch and environmental monitoring for fleet management, lone worker safety, and mobile PERS devices across North America.
Interactive Video Monitoring
UL Listed video monitoring solutions combine automated detection with human verification for enhanced security. Our platform supports event verification, two-way talkdown, and on-demand video access while maintaining full compliance with AHJ requirements for commercial and residential properties.
API Connectivity
Robust API suite enables seamless integration of third-party devices and platforms with our monitoring infrastructure. Developers can leverage our tools for real-time data exchange, account management, and event notification systems to create customized security and IoT solutions.
Crash Detection Monitoring
Specialized monitoring for automotive crash detection systems with fastest-in-industry response times. Our platform supports vehicle diagnostics integration, location-based emergency dispatch, and concierge services for connected car providers and telematics companies nationwide.
Questions
What monitoring services does Affiliated offer?
We provide live agent monitoring for security systems, IoT devices, GPS tracking, crash detection, remote patient monitoring, environmental sensors, and smart home integrations.
How does Affiliated ensure service reliability?
Our dual monitoring centers in New Jersey and Texas feature fully redundant systems with automatic failover, maintaining 100% uptime since 1977.
Can I integrate Affiliated's services with existing systems?
Yes, our platform integrates with all major home automation providers and offers API connectivity for custom device integration.
What makes Affiliated different from other monitoring centers?
We combine 43+ years of experience with proprietary technology, FDNY approval, and TMA Five Diamond certification for superior service quality.
Do you support emerging technologies?
Our R&D team continuously develops solutions for new devices, including crash detection systems, lone worker safety equipment, and environmental sensors.
Reviews (7)
Jim Dimond
May 22, 2022
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Great organization with 45 years of best-in-class service. I've been here for 1 year and it is clear that leadership really cares about their employees and their customers. Highly recommend!
Shadae Smith
Apr 09, 2019
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At will employment means it's okay to disrespect your employees, make your employees uncomfortable, remind them your the boss then, belittle them then fire them without even giving a decent reason/or excuse.
Santiago Silva
Mar 25, 2019
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First line of defence! Perfect for business and residential security. Affiliated Monitoring has been looking after our business for years and they have provided a faultless 24/7 365 service. Strongly recommend.
Chinwe Aniche-Hall
Mar 02, 2019
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Been here a couple times and never passed their stupid assessment. Burned my gas and wasted my time for nothing. I will never return or recommend anyone to apply here.
Tanayah Burnett
Feb 07, 2019
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The job is easy but the attendance policy is outrageous and unrealistic. They have no compassion for people with children and health problems
Candice Waters
Feb 25, 2018
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They are always hiring, I guess attrition is high. Interviewed here and turned them down due to a lot of the reviews I read about them online as well as a couple of current employees I know there. They told me to stay away.
Wendy Williams
Nov 24, 2017
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Not sure. Went for a job interview, but it is a test then they call you in a week if they wish to move forward.
