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Business Details
24 Years
experience
Your Trusted Partner for Home Automation & AV Solutions
Smart Systems has been a trusted leader in audio, video, and automation solutions since 2002. Originally established as Smarthomes Chattanooga, we began by serving residential clients and expanded through strategic acquisitions, including Matrix Installations in 2013. Our technical expertise is underscored by industry certifications and partnerships with leading manufacturers, ensuring reliable, cutting-edge technology for every project. We prioritize simplicity, offering tailored solutions that meet client needs without unnecessary complexity. Our licensed team holds credentials such as TN General Contractors License #70582 and GA Contractors License #LVU406690, reflecting our commitment to professionalism.

Through proactive Smart Care monitoring, we maintain systems to prevent issues before they arise. With a large, responsive staff, we deliver timely service for both residential and commercial clients. Our veteran-owned business combines decades of experience with a client-first approach, treating every project as we would our own. This philosophy has earned us long-term trust, with clients praising our promptness, expertise, and dedication to precision. From home theaters to corporate boardrooms, we transform spaces with technology that enhances comfort, security, and collaboration.
Services
Home Theater Smart Homes Commercial AV IT Services Security Systems Audio Systems Video Walls Meeting Rooms Training Rooms Environmental Monitoring
Details
  • Year established: 2002
Highlights and features
  • We offer certified technical expertise with industry-leading certifications.
  • Our partnerships with top manufacturers ensure reliable equipment.
  • Licensed for security and AV projects in Tennessee and Georgia.
  • Smart Care monitoring proactively maintains your system.
  • Large staff ensures timely response and support.
What people say
Prompt and professional Knowledgeable staff Reliable systems Excellent service Top quality work
Services
Home Theater
We design and install custom home theater systems using high-quality components. Our solutions integrate projectors, surround sound, and smart controls for immersive entertainment. Clients benefit from tailored setups that enhance movie nights, sports events, and daily media enjoyment.
Smart Homes
Our smart home systems unify lighting, security, climate, and entertainment under intuitive controls. From voice-activated assistants to app-based management, we simplify living spaces with technology that adapts to daily routines and preferences.
Commercial AV
We deliver scalable AV solutions for boardrooms, conference centers, and training facilities. Services include video conferencing, digital signage, and collaboration tools that enhance productivity and communication for businesses and institutions.
Security Systems
Our security systems feature high-definition cameras, access control, and real-time monitoring. Designed for residential and commercial properties, these solutions provide peace of mind through advanced technology and proactive maintenance.
IT Services
We offer comprehensive IT services, including wired/wireless networks, data security, and system integration. Our solutions ensure seamless connectivity and robust infrastructure for businesses to operate efficiently and securely.
Questions
What services does Smart Systems offer?
We specialize in home automation, audio/video systems, security solutions, commercial AV, and IT infrastructure for residential and business clients.
Are you licensed for AV and security work?
Yes, we hold TN General Contractor’s License #70582 and GA Contractor’s License #LVU406690 for AV, security, and IT projects.
Do you serve areas outside Chattanooga?
While based in Chattanooga, TN, we serve clients across the region, including residential and commercial projects in surrounding areas.
How do you handle system maintenance?
Our Smart Care monitoring proactively maintains systems, addressing issues remotely or scheduling on-site service to ensure optimal performance.
Can you integrate existing technology with new systems?
Yes, we assess and integrate existing equipment where possible, ensuring compatibility and cost-effective upgrades tailored to client needs.
What sets Smart Systems apart from competitors?
Our technical certifications, manufacturer partnerships, licensed team, and client-first approach ensure reliable, customized solutions with exceptional service.
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Reviews (5)
Trey Carico
Apr 27, 2021 Report
Smart Systems has exceeded my expectations in every way. I know it is difficult going into an older home and running wire, but their servicemen never complained. They were friendly, courteous, and at all times professional. The finished product was exactly what I wanted, and it was done quicker than expected. I will definitely use Smart Systems again, and will strongly recommend the company to all of my friends. Thanks for everything, my experience was outstanding!
Allen Byers
May 05, 2019 Report
By choosing Smart Systems, you get a company that helps every step of the way, offers expert advice, and truly cares about the job and the customer. We are extremely happy with each person that came into our home to help make our dreams come true. Thank you Mark, Aaron, and staff for everything! Smart Systems will be the ONLY place we call for all our business and personal needs.
Jan Boyer
Mar 22, 2019 Report
Smart Systems installed a media room in an interior room of our finished basement and it is phenomenal. They were very professional meeting with me and determining what our family's need were and what we were looking for. The installation took a day and a half and the two workers were very respectful in our house and doing their work. The workers had to open the ceiling and some walls to install the wires and equipment needed and were excellent about cleaning up after their work.

We love our media room with the projector, sound system and screen. The rack and remote are very easy to use and we are so pleased with it. Our family spends a lot of time in there with movies, sports events and everyday TV. Frank has been wonderful about helping me with through issues that have popped up and explaining how to use the system. We would recommend Smart Systems to anyone wanting a quality experience and installation.
Vicki Gray
Jan 15, 2019 Report
I have been working with Smart Systems since 2010. They have installed several systems in our home including surround sound and various components of our security system. I cannot be more pleased with their service. Not once in over 8 years have they failed to deliver on everything promised. The staff at Smart Systems are top notch and I give a special shout out to Tony Hardin who has been working with us since the beginning. V Gray
Vicki Cox
Jan 03, 2019 Report
Smart Systems helped us update our home with new smart TV's, speakers throughout our home, and monitoring. The upgrades have changed how we enjoy our home, making relaxation and entertaining easier. Their staff is reliable and professional. I'm highly recommend them!