Business Details
24 Years
experience
Emergency
services
Your Trusted IT Partner in Hickory, NC
Select Tech is a veteran-owned small business that has served the community for two decades. Established in 2002, we embody the professionalism and dedication demonstrated by military service members. Our team prioritizes customer needs while delivering comprehensive IT solutions, including computer and mobile device repairs, cybersecurity, and compliance management. With over 15 years of experience in North Carolina, we specialize in enterprise IT support for businesses, non-profits, and government clients.Our expertise spans Microsoft Active Directory rollouts, disaster recovery, firewall configurations, and business continuity management. We provide specialized IT support to the Veterans Administration's Visual Impairment Services Team, traveling statewide to assist veterans with visual impairments. Our mission remains rooted in the founder's core values: keeping commitments and delivering our best effort to every client.
Services
IT support
Computer repair
Phone repair
Cybersecurity
Compliance management
Details
- Year established: 2002
Highlights and features
- We offer 15+ years of local IT expertise with same-day service availability
- Our team approach ensures continuous support without single-point failures
- Emergency IT services available for critical business needs
- 24% cost savings demonstrated through comparative IT support audits
- Specialized veterans' support program with statewide service capability
What people say
Efficient and professional service
Knowledgeable and eager to help
Best computer repair service
Quick turnaround times
Expert technical support
Services
IT Support
Comprehensive IT support services for businesses and individuals. Our experienced technicians provide network management, system maintenance, and technical troubleshooting. We specialize in enterprise IT infrastructure, cybersecurity implementation, and business continuity solutions. With 15 years of local experience, we deliver reliable technology management that allows clients to focus on core business operations while maintaining optimal system performance.
Computer Repair
Professional computer and laptop repair services for hardware and software issues. Our certified technicians perform diagnostics, data recovery, virus removal, and component replacements. We offer both in-store and on-site repair options with a $50 diagnostic deposit that applies to total repair costs. Services include operating system installations, hardware upgrades, and performance optimization for personal and business computing needs.
Cybersecurity
Advanced cybersecurity protection and compliance management services. We implement data protection systems, firewall configurations, and threat prevention measures tailored to business requirements. Our compliance management tools help organizations meet regulatory requirements while safeguarding sensitive information. Services include security audits, employee training programs, and real-time threat monitoring to protect against evolving cyber risks for businesses of all sizes.
Phone Repair
Expert smartphone and tablet repair services for cracked screens, battery replacements, and component repairs. Our technicians handle all major device models with most repairs completed same-day. We address charging port issues, camera malfunctions, and software problems while preserving customer data. Services include both in-store and on-site options for business and personal mobile device users.
Compliance Management
Specialized compliance management solutions for businesses navigating regulatory requirements. Our automated tools track changing regulations and implement necessary safeguards. We focus on FTC Safeguards compliance and cybersecurity awareness training programs tailored to dealership operations. The system provides reporting dashboards and employee training tracking to maintain continuous compliance while reducing legal risks for organizations.
People
David Willis
Founder & CEO
Veteran business owner with 20 years of IT industry experience. Established Select Tech in 2002 to bring military-level professionalism to technology services. Leads with core values of integrity and excellence in all customer interactions.
Chris
Senior Tech
Experienced IT specialist with expertise in enterprise system management and technical support. Provides on-site and remote assistance for business clients with complex technology needs. Maintains certifications in current IT support standards.
Tony
Senior Tech
Certified technician specializing in network infrastructure and cybersecurity solutions. Assists businesses with implementing secure IT environments and compliance management systems. Has extensive experience with both hardware and software troubleshooting.
Michael Hunter
Ethical Hacker
Security expert focused on identifying vulnerabilities through ethical hacking techniques. Develops proactive security measures to protect client systems from emerging cyber threats. Provides training on the latest security awareness protocols.
Ryan
Ethical Hacker
Cybersecurity professional specializing in threat analysis and penetration testing. Works with businesses to strengthen their digital defenses against evolving security risks. Contributes to developing comprehensive security training programs for clients.
Questions
What IT services do you offer for businesses?
We provide network management, cybersecurity implementation, compliance management, cloud services, and emergency IT support for businesses of all sizes.
Do you offer same-day device repair services?
Yes, most phone and computer repairs are completed same-day with a $50 diagnostic deposit that applies to total repair costs.
Are you available for emergency IT support?
Yes, we offer emergency IT consultation and support services for critical business needs outside regular operating hours.
What cybersecurity solutions do you provide?
We offer firewall configuration, threat monitoring, employee training programs, and compliance management tools tailored to business requirements.
Do you support veterans' organizations?
Yes, we provide specialized IT support to the Veterans Administration's Visual Impairment Services Team through statewide outreach programs.
What are your business hours?
Our regular business hours are Monday through Friday from 9:00 AM to 6:00 PM Eastern Time.
Reviews (7)
Hoyle Auto Sales
Jun 20, 2022
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I had my cell phone fixed. They were quick, friendly and cheaper than anywhere else. My phone is fixed and working better than before. I strongly recommend Select Tech Solutions.
Lenore Alnutt
Mar 08, 2022
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Select Tech is a great IT company. Their techs are very knowledgeable and respond quickly to help requests. All members of their team are very friendly and capable. I highly recommend them and have been dealing with them for over 6 years.
James Scott
Mar 08, 2022
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Brought my older laptop into store and was very pleased with the turn around time and the honesty of the technicians. I ended up buying a new laptop and everything was moved over correctly and they even took the time to show me everything upon pickup. I was referred by a friend and I will be back for sure. THANK YOU!
Megan Black
Feb 06, 2022
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Best place hands down for screen replacements. Excellent customer service and communications from Amber with all my questions.
Jelly Fish
Feb 05, 2022
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I always get super quick service and all of the employees are very friendly with me. This is my go to place for my iPhone repair. Love select tech!
Chelli Whelan
Jan 25, 2022
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We have had 3 iPhone screens repaired here. The cost recently went up which is unfortunate. However, the work has always been done well and efficiently.
Hiems
Dec 25, 2021
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Honestly, I took it into them to get it cleaned and new thermal paste put on. I know it was probably a hassle to get the laptop taken apart but they did it. For only about 80 bucks so I'm not too upset. Though, I gave them my charger and laptop, before I brought it into them it thermal throttled very easily but it held charge and had no problem charging with my charger. Funny thing is, when they gave it back to me today, it suddenly couldn't charge my laptop anymore, it wasn't powerful enough and they made it seem like a very common issue.
It's just a bit weird that all happened after I brought it into them when before it worked fine. Now I'm stuck spending even more money try and even get my pc back to a decent state again. I might come back but that's a big might. Overall though, they did what I asked, I just don't think they put everything back correctly.
It's just a bit weird that all happened after I brought it into them when before it worked fine. Now I'm stuck spending even more money try and even get my pc back to a decent state again. I might come back but that's a big might. Overall though, they did what I asked, I just don't think they put everything back correctly.
