Business Details
39 Years
experience
Emergency
services
Trusted Fire & Security Systems Provider in Rochester, NY
West Fire Systems has been a trusted leader in life safety and security solutions since 1987. Our company began as a fire alarm product distributor and has grown into a comprehensive low-voltage systems integrator, offering fire detection, security, and healthcare communication systems. With certifications from NICET and partnerships with organizations like NFPA and ASIS, our team delivers code-compliant, engineered solutions tailored to client needs. We specialize in fire alarm systems, bi-directional amplification, mass notification platforms, and healthcare safety systems, serving commercial, governmental, and medical facilities.Our UL-listed monitoring services and 24/7 emergency response ensure continuous protection. Headquartered in Rochester, NY, we combine technical expertise with personalized support to meet evolving industry standards while maintaining our founding commitment to exceptional service and customer satisfaction.
Services
Fire Alarm Systems
Security Camera Systems
Access Control
Nurse Call Systems
Mass Notification Systems
Bi-Directional Amplification
Smoke Control Systems
Infant Monitoring Systems
Elopement Prevention
Intercom Systems
Details
- Year established: 1987
Highlights and features
- 35+ years of specialized experience in fire and life safety systems
- UL-listed monitoring services for reliable emergency response
- NICET-certified technicians with factory training
- 24/7 emergency service with rapid response capabilities
- Custom-engineered solutions for complex code compliance
Associations and certifications
- National Fire Protection Association (NFPA)
- American Society for Industrial Security (ASIS)
- UL Listed
- NICET Certified
Services
Fire Alarm Systems
We design and install code-compliant fire alarm systems with advanced detection options including air aspirating smoke detection and multi-criteria sensors. Our team provides AutoCAD drawings, on-site technical support, and final system certification. Factory-trained technicians ensure proper installation and integration with building systems.
Security Camera Systems
Our video management solutions include IP security cameras, multi-imager systems, and thermal imaging options for commercial and governmental facilities. Systems integrate with access control and intrusion detection platforms while maintaining compliance with current security standards and regulations.
Mass Notification Systems
We implement NFPA 72-compliant mass notification platforms that coordinate with building systems and social media for real-time emergency communication. Solutions support multi-hazard scenarios including fire, natural disasters, and security threats across campuses and large facilities.
Nurse Call Systems
Our scalable nurse call platforms integrate with hospital infrastructure to improve patient care coordination. Systems feature customizable alert routing, integration with EHR systems, and compliance with healthcare facility regulations while supporting future technology upgrades.
Bi-Directional Amplification
We design and certify in-building emergency responder radio coverage systems meeting UL2524 standards. Services include site surveys, system design, FCC-compliant installation, and ongoing maintenance to ensure reliable radio communication during emergencies in compliance with NFPA and IFC codes.
Questions
What fire alarm system services do you offer?
We provide full lifecycle fire alarm services including system design, installation, NFPA-compliant inspections, and 24/7 emergency response with NICET-certified technicians.
Do you provide healthcare facility safety solutions?
Yes, we offer nurse call systems, infant monitoring, and elopement prevention systems specifically designed for hospitals, assisted living, and rehabilitation facilities.
Are your systems code compliant?
All solutions meet NFPA, IFC, and FCC standards, with UL-listed monitoring infrastructure and bi-directional amplification systems certified to UL2524 requirements.
Do you serve areas beyond Rochester?
While headquartered in Rochester, NY, we serve all of Western New York and provide systems integration for multi-site and campus environments.
What security systems do you install?
We offer access control, video surveillance with thermal imaging options, intrusion detection, and integrated security management platforms for commercial and government facilities.
Reviews (1)
Alan Glassman
Dec 13, 2020
Report
This is by far the most professional and knowledgeable fire alarm company I have ever dealt with. Their knowledge of local codes, engineering, and product make them the go to fire and security company. I would definitely use them again
