Business Details
45 Years
experience
Emergency
services
Trusted Security and Fire Alarm Solutions in Syracuse
Founded in 1981, we have built a reputation as a trusted provider of integrated safety and technology solutions across Central and Upstate New York. Our company began with a focus on time clocks and fire alarm systems, gradually expanding our expertise to include security systems, healthcare communication solutions, and advanced notification technologies. With over 45 employees and three strategically located offices, we serve commercial, industrial, governmental, and educational sectors.Our team includes factory-trained technicians and NICET-certified professionals who deliver customized engineering solutions while maintaining a commitment to 24/7 emergency support. Through decades of continuous growth, we have preserved our core philosophy that 'Our Concern Makes the Difference' by combining technical expertise with personalized service for every client.
Services
Fire Alarm Systems
Security Systems
Healthcare Solutions
Time Management Systems
Clock Systems
Professional Audio/Video
Education Intercom Systems
Mass Notification Systems
Details
- Year established: 1981
Highlights and features
- 40+ years of specialized experience in life safety systems
- Factory-certified technicians available 24/7 for emergency support
- Customized engineering solutions for commercial and healthcare sectors
- Partnerships with leading manufacturers like Gamewell-FCI and Genetec
- Three strategically located service centers across New York State
Associations and certifications
- NICET
What people say
Immediate support
Reliable solutions
Experienced technicians
Long-term partnership
Effective systems
Services
Fire Alarm Systems
We design and install advanced fire alarm systems that provide early warning detection and emergency response capabilities. Our solutions integrate with building infrastructure to ensure compliance with NFPA codes while offering customizable features for commercial and industrial applications. Factory-trained technicians provide ongoing maintenance and certification services.
Security Systems
Our security solutions combine video surveillance, access control, and intrusion detection systems for comprehensive protection. We offer system design, hardware installation, and ongoing maintenance with integration capabilities for both new and existing analog systems across multiple industries.
Healthcare Solutions
Specialized communication systems for healthcare facilities that prioritize patient safety and staff efficiency. Our solutions include nurse call systems and emergency response technology that meet strict healthcare regulations while ensuring reliable operation in critical environments.
Time Management
Precision timekeeping systems that streamline workforce management through synchronized clocks and scheduling tools. These solutions improve operational efficiency across educational institutions, manufacturing facilities, and government buildings with centralized control features.
Mass Notification
Integrated communication platforms that deliver critical information during emergencies. Our systems comply with NFPA 72 requirements while offering customizable notification methods including visual, audible, and text-based alerts for educational and commercial settings.
People
John R. Urciuoli
Chief Executive Officer
Founder with over 40 years of experience in safety systems, growing the company from a local operation to a multi-location enterprise serving diverse markets across New York State.
William P. Dibble
President
35+ year veteran of the company with NICET Level III certification, specializing in fire alarm systems and proprietary software development for integrated safety solutions.
John A. Urciuoli
Executive Vice President
Over 20 years of leadership experience managing HR operations and business development, combining technical expertise with strategic organizational growth initiatives.
Jill Hathorn
Vice President of Finance
Senior financial leader with extensive experience in managing accounting operations and budgetary controls for complex technical service organizations.
Chris McAlpin
Vice President of IT & Veristatus
Technology expert overseeing IT infrastructure and remote monitoring services, with specialized knowledge in system integration and software certification processes.
Questions
What industries do you serve?
We provide solutions for commercial, industrial, healthcare, government, and educational sectors across Central and Upstate New York.
Are your technicians certified?
Yes, our team includes factory-trained technicians and NICET-certified professionals specializing in fire alarm and security systems.
Do you offer emergency services?
We provide 24/7 emergency support with technicians available for immediate response to critical system issues.
What service plans are available?
We offer multiple Veristatus remote support plans ranging from $1,500 to $3,000 annually, plus hourly service options.
How long have you been in business?
Since 1981, we've been serving New York State with continuously expanding safety technology solutions and expert support.
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