Business Details
30 Years
experience
Emergency
services
Trusted Security Solutions for Homes and Businesses
For over 25 years, Priority One Security has been the trusted choice for families and businesses across the Southeast, delivering comprehensive security solutions that protect what matters most. As a privately owned, full-service security integrator, we combine cutting-edge technology with personalized service, offering consultations, installations, 24/7 monitoring, and ongoing support tailored to residential and commercial needs. Our 5-Point Protection Strategy ensures customized security planning, while our 90-day money-back guarantee underscores our commitment to customer satisfaction. With Five Diamond Certified monitoring stations and partnerships with industry-leading manufacturers, we provide state-of-the-art systems including smart security, video surveillance, access control, and home automation.Our team of certified professionals adheres to a Service First philosophy, emphasizing immediate response, transparent communication, and lifelong client relationships. Backed by UL listings and FM approvals, we guarantee performance through rigorous quality standards and continuous staff training. From small businesses to Fortune 500 companies, our scalable solutions address diverse security challenges, ensuring reliability, compliance, and peace of mind for every client.
Services
Smart Security Solutions
Video Surveillance
Access Control
Home Automation
24/7 Monitoring
Fire & Life Safety
Vehicle Gate Systems
Audio/Video Integration
Commercial Security
Residential Packages
Details
- Year established: 1996
Highlights and features
- 25+ years of experience serving residential and commercial clients across the Southeast
- Five Diamond Certified monitoring stations with redundant safeguards and advanced technology
- 90-day money-back guarantee on professionally installed systems
- 24/7 Anytime Service with immediate response and resolution commitment
- Partnerships with industry-leading manufacturers for cutting-edge security solutions
Associations and certifications
- UL Listed
- FM Approved
- Five Diamond Certified by the Monitoring Association
Services
Smart Security Solutions
Our customized Smart Security systems protect homes and businesses with intrusion detection, fire and life safety monitoring, access control, and property surveillance. Using adaptive communication technology and intelligent analytics, we provide real-time alerts and remote management through a single app. Designed for both new construction and retrofits, our solutions integrate seamlessly with existing infrastructure while meeting UL and NFPA compliance standards.
Video Surveillance
Priority One offers scalable video solutions from standalone cameras to high-definition systems with facial recognition and license plate readers. Our SecureVue24 service enables live video alarm verification, allowing agents to dispatch authorities with real-time scene data. Commercial installations include thermal cameras, intelligent analytics, and integration with access control systems for comprehensive perimeter protection across warehouses, healthcare facilities, and government buildings.
Access Control
We provide enterprise-level access control solutions for commercial properties and residential complexes. Our systems include keypads, biometric scanners, smartphone apps, and cloud-managed platforms that integrate with video surveillance. Designed for single-door installations to multi-site deployments, these solutions offer real-time monitoring, audit trails, and remote management while maintaining compliance with security and fire safety regulations.
Home Automation
Our home automation technology integrates security, lighting, climate control, and entertainment systems through a unified app. Users can remotely manage door locks, cameras, sprinklers, and vehicle gates while receiving intelligent alerts. The system supports both wired and wireless installations, with compatibility for existing home networks and new construction projects requiring structured wiring and mesh Wi-Fi solutions.
24/7 Monitoring
Our Five Diamond Certified monitoring stations provide continuous protection with UL-listed fire and intrusion monitoring, PERS systems, and environmental sensors. Redundant communication channels ensure reliability during outages, while two-way voice verification and remote intervention capabilities enhance emergency response. Commercial clients benefit from supervised open/close schedules, temperature monitoring, and integration with building management systems for critical infrastructure protection.
Questions
What security solutions does Priority One offer for residential properties?
We provide smart security systems, video surveillance, home automation, access control, and 24/7 monitoring tailored to residential needs, including packages for families, seniors, and high-profile individuals.
Are your monitoring services available 24/7?
Yes, our Five Diamond Certified monitoring stations operate 24 hours a day, 7 days a week, with redundant systems and emergency response capabilities for both residential and commercial clients.
Do you offer commercial security solutions?
We specialize in scalable commercial security including access control, video surveillance, fire safety systems, and integrated solutions for industries like healthcare, finance, and government facilities.
What is the 5-Point Protection Strategy?
Our free onsite consultation identifies security needs and creates customized plans covering perimeter protection, life safety, access control, monitoring, and technology integration for comprehensive protection.
Can I get a money-back guarantee?
Yes, we offer a 90-day satisfaction guarantee on professionally installed PROPAC series systems, including full refunds and equipment removal if you're not completely satisfied.
How do your video alarm services work?
SecureVue24 integrates with cameras to verify alarms through live video streams, enabling immediate dispatch of authorities with real-time scene details and two-way voice communication capabilities.
Videos
Reviews (7)
Janice Baxley
Jun 30, 2021
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Called Priority One to make an appointment.they came to look over what was needed and made suggestions to improve the security I already had. Every step of the way the people and their customer service was top of the line. I would highly recommend Priority One to anyone who is interested in a great security system. They have such positive attitude and a great work ethic. Will not leave until you completely understand your system. Jan
Steven Thompson
Apr 15, 2021
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After being a customer with Priority One Security for over 20 years, and my monthly fee hasn't been increased at any time since signing up 20 yrs ago. Today I get a notice that they are increasing their monthly fee. How can this company do this at the time? We are in the middle of the worst time ever, we have this virus killing people every where, people out of work, people just trying to put food on the table and keep their lights on.
Not to mention where is the appreciation for clients like myself who have helped you build this company for the past 20 years? I will be looking for another service starting Jan 2021, and I would encourage others to do the same!
Not to mention where is the appreciation for clients like myself who have helped you build this company for the past 20 years? I will be looking for another service starting Jan 2021, and I would encourage others to do the same!
Ellen Burnett
Jan 25, 2021
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Very easy process, we changed our old alarm system to the new technology which really is impressive. The salesmen are very nice and well trained as is the technician who installed the system. It is a local business with the call center in Anderson SC.
Alex Edmonds
Jan 01, 2021
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I have been a customer for over five years and just agreed to their $189 upgrade. Since then it has been slow at best and today, after returning from a trip, it didn't work at all. I called customer service and was told they could come out on 6/29/21 between 10 and 2. Today is 6/17/21! Unacceptable! I'm shopping!
Zach Jordal
Nov 21, 2020
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I bought my house less than a month ago and it came with a home security system previously set up with Priority One. Today Scott came and setup the system under my ownership. I could not have asked more from a technician. He was thorough in checking all of the monitoring devices, knowledgeable about every technical question I asked him, patient as I learned how to use the system, and respectful of my home.
I will say I wish Priority One had better explained to me it would first be a salesman to come to my house and then another appointment would be set up for the installation, though. It surprised me that sending out a salesman would even be needed considering most major companies would list options and have you chose on their websites nowadays.
I will say I wish Priority One had better explained to me it would first be a salesman to come to my house and then another appointment would be set up for the installation, though. It surprised me that sending out a salesman would even be needed considering most major companies would list options and have you chose on their websites nowadays.
Jeremy Kittrell
Nov 20, 2020
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Process was smooth from beginning to end. No issues or concerns. All appointments were scheduled and kept in a timely manner that was suitable for us. Forgot I set the alarm one morning and set it off, the monitoring center called with in 15 seconds to confirm.
Kara Danowski
Nov 21, 2019
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Sales rep was very professional, explained everything very well and answered all of my questions without making me feel bad for asking them. Fully understood the contract terms and he listened to what I wanted in my system without pushing extras on me like other sales people do. Installation was a breeze too. Friendly people, made sure we were comfortable with the operation of everything, tested everything, cleaned up everything. Great experience and we feel safe with the service we have so far.
