NorthStar Home

Our Security Essentials package includes door/window sensors, motion detectors, and glassbreak sensors to protect against intrusions. These devices integrate seamlessly with our systems, offering real-time alerts and automated responses. Ideal for homeowners seeking foundational security with advanced features like pet-friendly motion detection and remote monitoring.

NorthStar Home Homes 24/7 monitoring service ensures round-the-clock surveillance, with immediate dispatch for emergencies. Our team responds to alerts from smoke detectors, CO sensors, and security breaches, providing peace of mind. This service includes two-way voice communication and integration with local emergency services for rapid assistance.

Our certified technicians deliver precise installation of security systems, smart locks, and automation devices. Using a step-by-step Quality Checklist, we ensure optimal functionality and efficiency. Customers receive personalized training on system operation, with cleanup included for a hassle-free experience.

Transform your home with smart automation features like remote door lock control, thermostat adjustments, and lighting schedules. Our systems integrate with the NorthStar Home app, enabling users to manage devices from anywhere. Enhance convenience and energy efficiency with customizable smart scenes.

Our video doorbells, indoor, and outdoor cameras provide high-definition monitoring with remote access. Features include live streaming, motion-activated recording, and night vision. These systems deter intruders and allow homeowners to check in on their property in real time, ensuring comprehensive security.

We provide home security systems, 24/7 monitoring, smart automation, professional installation, and video surveillance solutions tailored to your needs.

Yes, our certified technicians handle installation with a Quality Checklist to ensure optimal performance and customer education.

Yes, we partner with Synchrony Financing to provide flexible payment plans for your security system.

Our monitoring team responds to alerts 24/7, coordinating with emergency services for rapid resolution of security or safety incidents.

Yes, the NorthStar Home Home app allows remote control of locks, thermostats, cameras, and system settings from anywhere.

We provide services nationwide, with local expertise in every community we operate.

Would leave no stars, if possible, ive recently acquired service, sales rep, "promised 2 months free of service"" to sign contract and install equipment same day, turns out sales reps arent able to do dat. Now im stuck with a contract and an extra bill, so much for trustworthy company, do not purchase security from these people built on lies and scammer attitudes, they just want you to sign that contract.

Caroline was a great help. But the alarm system isn't great. I signed up for North Star but months later told Brinks would be taking over so they switched me to Brinks. I canceled North Star but they actually never canceled my payments. So I am currently paying for Brinks and North Star. Trying to get this situation handled has been a nightmare.

Needing to cancel due to current financial constraints. Was told the account renews in July (It's June) but since I didn't give 60 days notice I would be charged the full year and if I couldn't pay my account would be sent to collections. What a way to handle a customer of 5+ years. Not sure I've ever heard a more ridiculous, unsympathetic response from a company. Pathetic

If I can choose zero stars, I will do without a doubt. Don't use this company. My contract will finish on 6/14/2022, my agent and I start to contact them in Jan.2022, but their unprofessional customer service told us just need to contact them before the contract finished. OK, we contacted the company in May.2022, and I was surprised to be informed that my contract was auto-renewed to 12/23/2023 since I was not informed to cancel 60 days before the contract finished.

If I want to cancel now, I need to pay almost $1000. They never ever told us that and just repeat it's the rule lawful and written down in the contract. Now it's my responsibility to pay the 18 months more contract or one-time cancelation fee. It might be my fault for not checking each line shown in the contract, but my agent and I already contacted the customer service many times, and nobody mentioned the regulation once. To save your money, DON'T USE THIS COMPANY.