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Trusted Locksmith Services in Springfield, MA
A W Gifford has been a trusted provider of comprehensive locksmith and security solutions since 1866, establishing itself as New England's oldest full-service locksmith. Our expertise spans residential and commercial security needs, offering everything from traditional deadbolts to advanced digital access systems. We specialize in master key systems with restricted keys, rekeying services, and high-security lock installations while maintaining a showroom stocked with leading brands like Medeco and Assa. With over 150 years of experience, our certified locksmiths provide emergency lock repairs, safe services, and handicap accessibility solutions across Western Massachusetts and Northern Connecticut. Our commitment to innovation is demonstrated through our ability to adapt to evolving security technologies while maintaining the craftsmanship that has defined our reputation since the 19th century.

We pride ourselves on offering personalized consultations to help clients select appropriate security measures, whether for home protection or complex commercial systems. Our team's extensive experience ensures proper installation of panic bars, door closers, and electronic access controls that meet both safety regulations and individual security requirements. As a family-owned business operating for six generations, we maintain the highest standards of professional integrity while preserving our heritage of excellence in lock and security system services.
Services
Residential Locksmith Commercial Locksmith Safe Services Master Key Systems Digital Lock Installation Lock Repair Key Duplication Panic Bar Installation Door Closer Maintenance Handicap Accessibility Solutions
Highlights and features
  • We have over 150 years of experience in the locksmith industry
  • We offer complete residential and commercial security solutions
  • Our team provides master key systems with restricted key control
  • We install and service high-security locks from trusted brands
  • We serve Western Massachusetts and Northern Connecticut regions
Services
Residential Locksmith
We provide comprehensive residential security solutions including lock installation, repair, and replacement. Our services cover traditional deadbolts, digital access locks, and high-security key systems. Our technicians can rekey existing locks, create keys by code, and install reinforcement plates for enhanced home protection.
Commercial Locksmith
Our commercial services include master key system development, electronic access control installation, and panic bar maintenance. We offer security solutions for office buildings, retail spaces, and industrial facilities. Our team specializes in restricted key systems that prevent unauthorized duplication for enhanced business security.
Safe Services
We provide safe sales, installation, and repair services for both residential and commercial clients. Our expertise includes fireproof safes, gun safes, combination changes, and floor bolting. Our technicians can service existing safes or help select appropriate security containers for valuable protection.
Digital Lock Installation
We install and service modern digital access systems including keypad locks and card access systems. Our technicians can integrate these systems with existing security infrastructure or install complete new systems. We offer solutions for both residential and commercial applications with various access control options.
Master Key Systems
We design and maintain master key systems with restricted key options that prevent unauthorized duplication. Our systems allow different access levels for various personnel while maintaining centralized control. We service both new installations and existing systems for residential complexes and commercial properties.
Questions
What services does A W Gifford offer?
We provide residential and commercial locksmith services including lock installation, safe services, master key systems, digital lock solutions, and emergency lock repairs.
How long has A W Gifford been in business?
We have been serving customers since 1866, making us New England's oldest full-service locksmith company with over 150 years of experience.
What areas do you serve?
We primarily serve Western Massachusetts and Northern Connecticut from our downtown Springfield location.
What types of locks do you carry?
We stock traditional deadbolts, digital access locks, push button systems, and high-security options from brands like Medeco and Assa.
Can you help with safe services?
Yes, we offer safe sales, installation, repairs, and combination changes for both residential and commercial clients.
Do you offer emergency services?
While we maintain regular business hours, we can assist with urgent lockout situations during our operating hours.
Reviews (6)
Paul Mann
Mar 24, 2022 Report
A family business, always great friendly responsive service for all your door hardware needs, shop local
James A. Gauthier
Mar 15, 2022 Report
Great Service, they work with you and try to meet your needs, solve your problem. They're usually very successful. Very friendly.
Stephanie Grimassi
Jan 11, 2021 Report
This business was recommended to me and I was not disappointed. First, the entrance to the building is a keyhole! I thought was awesome! I needed a key made for a locking mechanism I removed from one of my doors. They did a great job getting it taken care of. Gifford's has been in business a long time in downtown Springfield on Lyman Street. And, it is because of their great customer service, experience and ability to solve problems. They do have retail as well. Keys can be made, all different types of locks and many accessories. Check hours before making your trip.
Nancy Bates
Dec 21, 2020 Report
Knowledgeable, friendly and gets the job done right. Great customer service in the office and in person on site. Reasonably priced for the work that was done. Would highly revommend. Services: Security door locks, Door lock & bolt hardware installation
Property Manager
Nov 16, 2020 Report
They are SO easy to work with and always give excellent results. Our company uses them regularly and are always satisfied. Services: Repair hardware, Building key copying, Lock rekeying, Door lock & bolt hardware installation
Michael Buscemi
Nov 09, 2020 Report
Not only did they do what two other locksmiths wouldn't, they went above and beyond by polishing the hardware that I brought in. They will get my business from now on.