Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Comprehensive Security Solutions
Founded in 1969, Electronic Alarms has built a legacy of providing reliable security solutions for residential and commercial clients across New England. As a family-owned business and part of American Alarm and Communications since 2012, we combine cutting-edge technology with personalized service to protect homes, businesses, and institutions. Our team of trained professionals delivers 24/7 monitoring, proactive service plans, and advanced security systems tailored to individual needs. With a fleet of over 100 service vehicles and a state-certified monitoring center in Arlington, Massachusetts, we ensure rapid response and continuous support.Our commitment to excellence is reflected in our UL certification, Five-Diamond certification from The Monitoring Association, and a lifetime warranty on service. We prioritize customer satisfaction through transparent communication, GPS-tracked technicians, and a 24-hour service pledge for priority calls. With decades of experience and a focus on innovation, we remain a trusted leader in integrated security and life-safety systems.
Services
Residential Security Systems
Commercial Fire Alarms
Video Surveillance
Access Control
24/7 Monitoring
Details
- Year established: 1969
Highlights and features
- We offer 24/7 monitoring with a response time of under 20 seconds from our in-house command center.
- Our technicians are licensed, GPS-tracked, and available for emergency repairs within 24 hours.
- We provide proactive service plans with a lifetime warranty on labor and parts.
- Our UL-certified monitoring center ensures compliance with the highest industry standards.
- We maintain a fleet of over 100 service vehicles staffed by trained professionals.
Associations and certifications
- Underwriters Laboratories (UL)
- The Monitoring Association: Five-Diamond Certified
What people say
Exceptional customer service
Outstanding installation work
Knowledgeable technicians
Professional and courteous
Peace of mind guaranteed
Services
Residential Security Systems
Our residential security systems protect homes with burglar alarms, fire detection, and environmental threat monitoring. We offer customizable solutions for carbon monoxide protection, medical alerts, and video surveillance. With remote control via smartphone apps and 24/7 monitoring, homeowners gain peace of mind knowing their property is secure. Our systems integrate smart locks and backup communications for comprehensive protection.
Commercial Fire Alarms
Commercial fire alarm systems safeguard businesses with advanced detection and real-time alerts. Designed for diverse environments like retail spaces, healthcare facilities, and government buildings, our systems include IP video networks and backup communications. Certified technicians ensure compliance with safety standards while providing proactive maintenance to minimize risks and ensure occupant safety.
Video Surveillance
Video surveillance solutions combine thermal cameras and analytics to prevent theft and monitor premises. Remote access allows live streaming and recorded clip review, with motion-triggered notifications sent directly to smartphones. Systems integrate with alarm responses and access control for enhanced security across residential and commercial properties.
Access Control
Access control systems manage entry points using keypads, biometrics, or mobile credentials. Ideal for businesses and multi-site operations, these systems track user activity and restrict unauthorized access. Integration with security panels enables centralized management through mobile apps for real-time control and audit trails.
24/7 Monitoring
Our 24/7 monitoring center responds to alarms within 20 seconds, dispatching emergency services when needed. Certified operators handle police/fire dispatch, video verification, and contact list updates. Triple-redundant systems ensure continuous operation during outages, providing uninterrupted protection for homes and businesses across New England.
Questions
What services does Electronic Alarms offer?
We provide residential and commercial security systems, fire alarms, video surveillance, access control, and 24/7 monitoring. Our solutions cater to homes, businesses, and institutions across New England.
How quickly does Electronic Alarms respond to emergencies?
Our monitoring center responds to priority calls within 24 hours or waives fees. Technicians are dispatched promptly, with average response times under 20 seconds for alarm signals.
Do you offer remote security management?
Yes, our systems integrate with smartphone apps for remote control of alarms, cameras, locks, and thermostats. Receive real-time notifications and manage settings from anywhere.
Are your technicians certified?
All technicians are licensed, GPS-tracked, and participate in annual training. Our monitoring center holds UL and Five-Diamond certifications for industry-leading standards.
What areas do you serve?
We cover most of New England, including Rhode Island, Massachusetts, Connecticut, and New Hampshire. Contact us to confirm availability in your specific location.
What service plans are available?
We offer proactive service plans with lifetime warranties, wellness inspections, and remote monitoring. Plans are tailored to individual needs, ensuring coverage without unnecessary costs.
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Reviews (6)
Lynn Grandpre
Jun 11, 2022
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Needed emergency service for a fire alarm system. Ryan, the technician, was so incredibly nice and quickly solved the problem. Judy, who answered my frantic phone calls, couldn't have been nicer. Thank you both very much.
Matt Bates
Apr 19, 2019
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Highly recommend this alarm company. I dealt with Paul Santa and he was very professional and knowledgeable. Ive been a customer for about 2 years and haven't had any issues.
Curran Keough
Apr 05, 2019
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After working with from Electronic Alarms I don't think I could ever work with another security company. Their overall service and and precision was unmatched. They installed over 30 cameras, motion detectors, card key access and provided a user friendly storage cloud. During the whole process I don't think Paul ever missed one phone call, text or email. I highly recommend using them!
Rachel Manish Juaire
Feb 26, 2019
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Only a few weeks after Electronic Alarms put in my exterior camera system, it was struck by lightning disabling 4 out of 5 cameras. I called Electronic Alarms for repair of my 4 cameras and they told me this happens all the time and it would be roughly 4000.00 to repair. 1st, I could not afford this only a few weeks after paying 5000.00 for the. installation of the exterior cameras and a month before that spending thousands to alarm the interior of my house, due to a robbery. 2nd, I did not want to continually have to repair the outside cameras at this price since they just told me it happens all the time only recently, I was told by an outside source that the installation was bad and.
David Mccormick
Dec 10, 2018
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They have called us twice to let us know they are running late, and its always 5 minutes AFTER the scheduled appointment. Big waster of everyones time. very unreliable. and rates have increased every time they show up. finding new company to work with
Russ Griffiths
May 18, 2018
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We have been extremely impressed with the service from Electronic Alarms. The evening service call to rectify a short in the main panel, the phone call warning us of a water leak in the basement before the alarm even sounded, and finally, the timely reconfiguration of the doorbell camera after the cable company upgrade to our network were all professional, courteous, and accurate. We especially appreciate the follow-up calls after the events to make sure everything is still operating smoothly.
The technicians we have dealt with, namely Brian and Neil, were excellent. Judy in the office is always tremendously helpful and a pleasure to work with. Their recommendations for service have always been made with our specific needs and constraints in mind, and Henry's thoughtful guidance in updating our system was invaluable. We feel completely comfortable with Electronic Alarms and are truly grateful for their assistance in keeping our family and our home safe.
The technicians we have dealt with, namely Brian and Neil, were excellent. Judy in the office is always tremendously helpful and a pleasure to work with. Their recommendations for service have always been made with our specific needs and constraints in mind, and Henry's thoughtful guidance in updating our system was invaluable. We feel completely comfortable with Electronic Alarms and are truly grateful for their assistance in keeping our family and our home safe.
