Business Details
12 Years
experience
Emergency
services
Open 24/7
always available
Trusted Security System Installation & Maintenance Services
At Prime Security Installations Ltd, we are dedicated to providing premium security systems to homes and businesses in Coventry and nearby areas. Our services encompass the installation of state-of-the-art burglar alarms, CCTV systems, video doorbells, and intercom systems. Each system is customised to meet the unique needs of our clients, ensuring top-level protection and peace of mind. As a trusted name in the industry, we ensure that every installation meets the highest standards, offering systems that provide reliable and comprehensive protection for all properties.Our services extend beyond installation; we also offer ongoing technical support and maintenance to ensure your security systems continue to function optimally. With advanced surveillance options, smart doorbells, and cutting-edge intercoms, our team is here to provide solutions that integrate seamlessly into your security infrastructure. Prime Security Installations Ltd is committed to offering dependable services and unparalleled expertise. Get in touch with us for your security needs, and let us help you secure your property today.
Services
Burglar Alarm Installation
CCTV Installation
Video Doorbell Installation
Intercom System Installation
Data Cabling
Details
- Year established: 2014
- Licensed
- Insured
Highlights and features
- Best-rated security system installer in Coventry and surrounding areas.
- Insurance-approved burglar alarm systems for homes and businesses.
- Expert CCTV installation with state-of-the-art surveillance technology.
- Advanced video doorbells with real-time monitoring and app integration.
- Comprehensive intercom system installations with access control features.
Payment methods
- Cash
- Debit cards
- Credit cards
What people say
Great technical support
Professional and helpful
Delighted with service
Expert advice
No sales pressure
Services
Burglar Alarm Installation
Professional installation of insurance-approved burglar alarm systems using cutting-edge technology from Ajax, Hikvision, and Risco. Our systems feature mobile control, sirens, and sensors for comprehensive protection. Expert engineers ensure optimal placement and integration with existing security infrastructure.
CCTV Installation
Expert installation of high-resolution CCTV systems with 4K clarity, color night vision, and remote mobile access. We offer tailored solutions from leading brands, including hybrid systems with smart lighting and siren capabilities for enhanced security monitoring.
Video Doorbell Installation
Professional setup of advanced video doorbell systems with real-time monitoring and mobile app integration. Our installations ensure optimal positioning for maximum visibility and seamless connectivity with existing security networks.
Intercom System Installation
Comprehensive intercom system installation featuring video integration and access control capabilities. Our experts provide precise setup for residential complexes, businesses, and private residences with full system integration.
Data Cabling
Professional data cabling and network installation services for homes and businesses. We deliver high-performance connectivity solutions with expert installation of access points and network infrastructure for reliable internet access.
People
Mitchell
Security Installation Engineer
Experienced security installation specialist with expertise in CCTV and alarm systems. Known for professional service and attention to detail, Mitchell ensures optimal system performance and customer satisfaction through personalized solutions.
Darragh
Technical Support Specialist
Skilled technical support professional providing clear guidance for security system maintenance. Darragh offers patient, personalized assistance to resolve connectivity issues and ensure smooth system operation for residential and commercial clients.
Questions
What security systems do you install?
We install burglar alarms, CCTV systems, video doorbells, intercoms, and access control systems using leading brands like Ajax, Hikvision, and Risco.
Do you offer nationwide service?
Yes, we provide security system installations and support across the UK including London, Manchester, Birmingham, and Edinburgh.
Are financing options available?
We offer 0% financing options for all our security system installations to make home and business protection more accessible.
What support do you provide after installation?
We provide free lifetime technical support and regular system maintenance to ensure optimal performance of your security equipment.
Can you repair existing security systems?
Yes, we offer repair and servicing for all types of security systems including CCTV, alarms, and access control equipment.
What are your emergency service hours?
For urgent security issues, our technical support team is available Monday-Friday 9am-5:30pm and Saturday 10am-1pm.
Reviews (27)
Tony North
Dec 05, 2024
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Thank you prime security for fixing my cctv problem, Damon did fantastic job so professional and caring
Colin Loveday
Nov 23, 2024
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Very good and helpful especially as it was all done over the phone without a need for an engineers visit.
Jacqueline Dooley
Oct 29, 2024
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Prime security were absolutely brilliant. Great advice, high quality equipment, quick installation, friendly, very knowledgeable fitters and fantastic after service. Very trustworthy professional company. Worth every penny to know that our home is as safe as possible. Great job, would highly recommend.
Joan Burke
Oct 25, 2024
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Prime Security have fitted door alarm systems at our block of 12 flats, and the service and response we have received from Darragh has been excellent since the work was completed last year I would highly recommend.
Tony Pym
Oct 17, 2024
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Excellent service from Prime Security. Particular thanks once again to Darragh who's a genius when it comes to the software! Helped me greatly in viewing, and saving, a video of vandalism to a car.
Stuart Fjaelberg
Oct 15, 2024
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Prime Security have been wonderful to me when I've had issues with my cameras, which I'm happy to say have been very few. Darragh dealt with me last time and he was very helpful and understanding given that I'll be 80 next year. He couldn't resolve the problem in one day due to lack of time, but phoned me the next day when he said he would. He was very patient with me and talked me through the whole process, sometimes having to repeat himself.
I couldn't have asked for better help than Darragh gave me, and he is a credit to the company, as are all the other staff and technicians that have helped me. Thank you again Darragh and thank you Prime Security Installations.
I couldn't have asked for better help than Darragh gave me, and he is a credit to the company, as are all the other staff and technicians that have helped me. Thank you again Darragh and thank you Prime Security Installations.
Michelle Arundale
Oct 14, 2024
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I recommend this company they are efficient and the technical team are really patient with the customers especially Darragh I cant thank him enough for his patience
Christiaan Phillips
Oct 04, 2024
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Prime Security, a company providing security systems to Business and the Private sector, with CCTV systems etc, we as homeowners have been their clients since 2016, where customer service and support is their priority in providing an excellent service to us over the years. However that service I am more than happy to promote to EXCEPTIONAL, based on a few individuals most recently. First and foremost a SPECIAL mention to Callum, who it has to be said, is the primary reason for the wording 'exceptional'.
His phone manor and his obvious 100% commitment to customer service & satisfaction is beyond reproach, always readily available to resolve any issues we the customer have, how quick he was to call back today following some minor issues with the recent upgrade yesterday, a remarkable young man, who deserves every accolade from management for his efforts. Mention also to Nigel, he again is always quick to respond to any issues.
His phone manor and his obvious 100% commitment to customer service & satisfaction is beyond reproach, always readily available to resolve any issues we the customer have, how quick he was to call back today following some minor issues with the recent upgrade yesterday, a remarkable young man, who deserves every accolade from management for his efforts. Mention also to Nigel, he again is always quick to respond to any issues.
M. G.
Sep 20, 2024
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I have been using Prime Security for sometime now and any technical issues are promptly sorted by the team. I spoke to Darragh recently who was brilliant and helped to sort my issue remotely. He talked me through the process and answered any questions I had. He was quick to respond and catered around my availability. Brilliant!
Gareth Lyons
Sep 17, 2024
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Phoned prime with.problem. Tech staff i.e. Callum rang back in Less than 10mins, took 2mins to solve problem
Mary Williamson
Aug 14, 2024
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Callum called me the day before to help my with my alarm I had to go out he said he we going to come me back the next day and cant believe just about 9 AM he called he stayed on phone x then video call me on till the problem was resolved. Best company I have dealt with. Thank you Mary.
Sue Smith
Jun 18, 2024
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Okera was friendly, polite, very tidy. Explained everything well and answered all our questions. He is a credit to the company.
Susan Hutchinson
May 13, 2024
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I recently got in contact with prime security as I had a problem with all four cctv cameras. I was quickly contacted back by Darragh from the technology team and he took me through the problem step by step to get my cameras back working. I was a bit worried as I am not technically minded but he made it so easy to do. Thank you for your time and patience Darragh. Was a pleasure speaking with you.
Trevor Collins
Apr 23, 2024
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Callum was a huge help with his tech support. Very professional and knew his stuff. We have been using Prime Security for many years now and recommend them to everyone.
Rob Barton
Jan 07, 2024
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Prime Security sold us our CCTV system a little over a year ago and were reliable and professional throughout. As part of the original installation, I recall they revisited a couple of times to resolve some minor issues (wrong box, needed to change one camera). Recently, I hit an issue which was quickly diagnosed as due to the power supply. An engineer came out and fixed the problem within an hour and made sure I was happy and up and running before he left. Through all these interactions, I get the feeling customer satisfaction is genuinely important to them. That's why they'll stay as my go-to firm for home security.
Stuart Tranter
Jun 03, 2023
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Cameras have been working well since their installation in 2016, and any faults have been speedily resolved. Engineers check the system every year. Happy to recommend.
Demetrios Pieri
Jan 29, 2023
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I had a technical issue with the app the company uses to log into the cctv they installed for me. Max replied to my message very quickly and resolved my issue. Very Happy.
Cellentric Ltd
Aug 17, 2022
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We got 3 fisheye cameras from them. The service is very nice, the technical guy was very helpful over the phone. Defiantly recommended.
Kay W.
Aug 02, 2022
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Had a problem with my internet connection and Paul sorted it. I was expecting a call in 2 days time but they found time to call sooner and he fixed the issue quickly. He was calm and professional. Patient and polite. Thanks again. Needed help again today 10.2.22 with connecting to TP link and phone app. Max was professional and helpful. Fixed the problem within minutes and sent me a useful guide on how to resolve the problem if it should happen again. Thanks Max Much appreciated
Barry Norris
Jun 16, 2022
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I had a one camera system fitted at my flat. All the equipment is good quality and the remote playback is very clear. I have called for technical assistance twice and on both occasions have been contacted without delay and had my issues resolved in next to no time. The tech guys are so knowledgeable and patient! I'd recommend Prime in a heartbeat!
Matthew Brown
Jan 29, 2022
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I have used Prime now for over a year to provide my security system and services. They have never let me down from installation to support. Most recently Paul P one of their technical guys spent a good hour getting my system reset up after changing internet providers. Paul was clear and extremely Knowledgable but what I liked most was his patience! He made me feel like nothing was too onerous! Thanks Paul and the team.
Family Arnold
Nov 22, 2021
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Great customer service, called when they said they would and was was superb on the telephone, patient, polite and took the time to explain everything. Thoroughly recommend the company.
Brian Lewis
Oct 05, 2021
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I had to replace my laptop as I was having problems with my existing one I called you company to get my camera app put on to my new laptop. I was called back by Paul who is the most patient polite person I have ever dealt with. He tried 100% to help me the proplem was me Im 80years old and have only very basic computer skills Paul could not have done anymore to try to help me he is a credit to your company.
Frederic Kenneth Williams
Dec 18, 2020
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Add an appointment with Prime Security Installations Ltd and there Customer Services was keeping me updated all the time. When i finally received the call from one of the IT Analyst, he was very helpful and keeping me up to date all the time, what he was doing. Good Customer Service & will recommend Prime Security Installations Ltd to anybody
Peter Lombardi
Sep 29, 2019
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EXCELLENT PRODUCT ALARM AND CCTV SYSTEM IS EFFECTIVE AND USER FRIENDLY - INSTALLATION TEAM WORKED IN THE FREEZING COLD TO GET THE JOB DONE - RECOMMEND THIS COMPANY - BEST IN CLASS AND GOOD VALUE PETER LOMBARDI
Lynne Taylor
Sep 09, 2019
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I don't know the name of the young man who installed my camera but he was the perfect gentleman, polite, friendly and helpful, had a few technical problems but he made sure it was up and running and that I was happy before he left. This has taken a great weight off my shoulders and I cannot thank you enough. Would recommend you in a heart beat. Thank you. I just had another camera added by Mitchell who was a lovely polite young man has done a wonderful job. Thank you Antony for my first job and thank you to the technical guys. I would definitely come back to you.
Paul Connor
Feb 05, 2019
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Excellent products, excellent service. I had both CCTV and alarm system installed and I am extremely pleased with the result. Had a couple of false alarms ( my fault ) and we were contacted immediately. Reassured that they are there at the end of the phone. Both Mas and Paul very knowledgeable and helpful. Highly recommended.