Business Details
49 Years
experience
Emergency
services
Open 24/7
always available
Trusted Security Monitoring Services in Ogden, UT
AvantGuard Monitoring Centers has been a leader in professional monitoring solutions since 1977, evolving from Mountain Alarm to become a pioneer in central station and disaster recovery services. Our mission focuses on saving lives, protecting property, and inspiring peace of mind through advanced technology and exceptional service. With over 40 years of industry experience, we provide wholesale monitoring services to security system installation companies across all 50 states, Puerto Rico, and Canada. Our team of experts combines cutting-edge technology with strict adherence to procedures, ensuring fast response times and reliable alarm verification. We maintain a strong commitment to innovation, demonstrated through our cloud-based automation software and hybrid monitoring solutions that reduce false alarms and enhance security.Our partnerships with leading industry companies enable us to offer comprehensive solutions and meaningful discounts to dealers. Backed by certifications in cybersecurity and integrations with major platforms like Alarm.com, we deliver scalable monitoring operations with 24/7 support. Our leadership team brings decades of combined experience in alarm monitoring, technology development, and customer success. We maintain two fully redundant monitoring centers in Utah and Idaho, processing over 576 million signals annually with an average response time of 9.4 seconds. This combination of human expertise, technological innovation, and operational excellence positions us as a trusted partner for dealers seeking reliable monitoring solutions.
Services
Professional Monitoring
Video Monitoring
Cloud Monitoring
Hybrid Monitoring
IoT Monitoring
Details
- Year established: 1977
Highlights and features
- We offer 40+ years of experience in professional monitoring services
- Our cloud-based automation software reduces technology costs by 30%
- We maintain 9.4-second average response times for emergency situations
- Our hybrid monitoring combines cloud technology with professional support
- We process over 576 million signals annually with 99.9% accuracy
What people say
Quick responses to alarms
Flawless integration with Alarm.com
Superior monitoring services
Prompt customer support
Strong partnership
Services
Professional Monitoring
Our wholesale monitoring services provide 24/7 alarm verification for security system companies. With two redundant monitoring centers in Utah and Idaho, we ensure continuous protection through advanced signal processing technology. Our trained operators respond to security, fire, and emergency alerts with an average 9.4-second response time, maintaining strict adherence to industry protocols.
Video Monitoring
Interactive video monitoring combines real-time surveillance with alarm verification. Our system reduces false dispatches by 40% through visual confirmation technology. Commercial properties benefit from remote guarding capabilities that integrate with existing security systems, providing enhanced protection while lowering operational costs associated with traditional security measures.
Cloud Monitoring
Our cloud-based platform automates monitoring operations with customizable action plans and API integrations. This solution eliminates hardware infrastructure costs while maintaining full redundancy. Features include receiver-less signal processing, storm queue management, and seamless integration with existing central station operations for scalable growth.
Hybrid Monitoring
Hybrid monitoring merges cloud technology with professional operator support for comprehensive protection. This solution offers full redundancy with immediate failover capabilities, combining automated processes with human expertise. Dealers gain access to two-way voice communication, auto-dial functions, and onsite backup systems for uninterrupted service.
IoT Monitoring
Our IoT monitoring extends beyond traditional security to include environmental and crash detection sensors. The system processes signals from connected devices across North America, providing real-time alerts for various safety and operational concerns. This scalable solution adapts to emerging technologies while maintaining strict data security protocols.
People
Justin Bailey
President
Justin Bailey leads AvantGuard's strategic direction with over 20 years of security industry experience. He oversees operations across two monitoring centers while maintaining focus on technological innovation and customer satisfaction.
Steve Richards
CEO
As CEO, Steve Richards drives AvantGuard's growth strategy with a focus on expanding monitoring capabilities. He brings extensive leadership experience in security technology development and dealer partnership programs.
Clint Halverson
CPO
Chief Product Officer Clint Halverson manages technology development and platform integrations. With 15+ years in monitoring systems, he leads innovation in cloud-based solutions and IoT connectivity.
Tyler Tribe
CTO
Tyler Tribe oversees technical infrastructure and cybersecurity initiatives. He ensures AvantGuard's systems maintain industry-leading reliability while implementing new monitoring technologies for evolving security needs.
Leif Boren
VP Customer Success
Leif Boren leads dealer relations with a focus on onboarding and technical support. He manages a team that provides implementation assistance and ongoing operational guidance to security companies nationwide.
Questions
What monitoring services do you offer?
We provide professional security, fire, PERS, video, cloud, hybrid, and IoT monitoring services for dealers nationwide.
How do you handle emergency situations?
Our monitoring centers respond to emergencies with 9.4-second average response times, following strict protocols for dispatch coordination.
What technology platforms do you support?
We integrate with major platforms like Alarm.com and offer cloud-based automation software with API capabilities.
Do you offer 24/7 monitoring support?
Yes, our monitoring centers operate 24/7 with fully redundant systems across two locations for uninterrupted service.
How can dealers get pricing information?
Dealers can use our online pricing calculator or contact our sales team for customized monitoring cost estimates.
Reviews (1)
Joe Osorno
Jan 03, 2021
Report
I use GMS as a Central Station for my Customer and they're very satisfied. Very Professional and reliable. Quickly respond to all customer Alarms