Business Details
26 Years
experience
Professional Security Solutions in West Columbia, SC
Founded in 2000, Palmetto Alarm was established with a clear mission: to deliver superior security solutions tailored to the unique needs of our South Carolina community. Our approach prioritizes personalized service over generic solutions, ensuring every client receives customized security systems designed by experienced professionals who listen to their specific requirements. With over 25 years of industry expertise, we specialize in integrating cutting-edge technology with comprehensive monitoring services to provide 24/7 protection for residential and commercial properties.Our team of dedicated salaried employeesfrom account representatives to installation techniciansfocuses on long-term client satisfaction rather than short-term sales, maintaining transparency and ethical standards throughout our operations. We distinguish ourselves through a commitment to quality equipment, competitive pricing, and post-installation support that builds lasting trust with our customers.
Services
Security System Installation
24/7 Monitoring Services
Surveillance Solutions
Smart Home Integration
Commercial Security
Residential Protection
Camera Systems
Flood Sensors
Medical Equipment Monitoring
Custom Security Packages
Details
- Year established: 2000
Highlights and features
- We offer 25+ years of security system expertise tailored to South Carolina properties
- Our team provides personalized consultations instead of generic solutions
- We use only top-tier, integrated security technology for reliable protection
- Our salaried technicians prioritize long-term client satisfaction over sales quotas
- We guarantee post-installation support with no hidden fees or gimmicks
What people say
Top notch service
Flawless install
Reasonable prices
Expert technicians
Outstanding equipment
Services
Security System Installation
Custom security system installation tailored to property requirements. Our certified technicians implement advanced intrusion detection systems with seamless integration of alarms, sensors, and access control. Each installation follows industry best practices for optimal performance and reliability.
24/7 Monitoring Services
Professional monitoring services providing round-the-clock protection. Our UL-certified monitoring center responds to alerts within seconds, coordinating with emergency services when needed. Systems include real-time mobile notifications and remote access for complete security management.
Surveillance Solutions
Comprehensive video surveillance systems featuring HD cameras with night vision and motion detection. Options include wireless outdoor units, hardwired commercial systems, and doorbell cameras with two-way audio. All solutions offer cloud storage and smartphone integration.
Smart Home Integration
Integration of security systems with smart home technology for centralized control. Features include remote system management, automated lighting integration, and environmental monitoring. Our solutions work with existing smart devices for enhanced convenience and energy efficiency.
Commercial Security
Tailored security solutions for commercial properties including access control, employee monitoring, and inventory protection. Systems scale from small businesses to large facilities with customizable alert protocols and integration with existing infrastructure for comprehensive business security.
Questions
What types of security systems do you offer?
We provide customized residential and commercial systems including surveillance cameras, intrusion detection, environmental sensors, and smart home integration. Solutions range from basic setups to advanced enterprise-grade security.
Do you offer 24/7 monitoring services?
Yes, our UL-certified monitoring center provides continuous protection with real-time alerts and emergency response coordination available 24 hours a day, 7 days a week.
Are your installation technicians certified?
All our installation technicians are factory-trained and certified in security system implementation. They receive ongoing training to maintain expertise with the latest security technologies.
Can I view camera footage remotely?
Yes, our surveillance systems include mobile apps for real-time viewing, cloud storage access, and instant motion detection alerts directly to your smartphone or tablet.
What areas do you serve?
We primarily serve the South Carolina region with our main office located in West Columbia. Our service technicians cover residential and commercial properties throughout the Midlands area.
Reviews (7)
Zackary Henderson
Aug 01, 2020
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STAY AWAY! I had my account on auto pay and could not make a payment. Palmetto Alarm had the nerve to file a case with the state fraudulent check department when I could not make the payment. I was ONE month behind! The lady at the fraudulent check department said she had no choice but to proceed with charges against me if I did not make the payments. Do yourself a favor and avoid these guys at all cost. There are plenty of other options out there.
Lisa Canzater
Dec 04, 2018
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Awesome company! Jeff worked really fast to get my installation scheduled quickly. The technicians were friendly. Love my system and the ability to use the app on my phone! I am glad I selected them for my security needs!
Austin Parks
Nov 05, 2018
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Great experience with Palmetto Alarm. They really took the time to help me out, get my home protected, and were less expensive than other companies. Highly recommended!
Guy Lugenbeel
Sep 25, 2018
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I use Palmetto Alarm for my house and my mom's. I love the simplicity of entering my home with a keypad. The simplicity of using my phone as an interface. The doorbell camera is perfect for knowing when packages arrive.
Barbara Burke
Sep 19, 2018
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Great installation of our home security system and great service. Also gave us instruction on how to view the recordings on our security cameras. Additionally connected our doorbell to ring through the security system.
Erin O.
Jun 15, 2018
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Military members beware. This company manipulates their customers into lengthy contracts without giving them a way out. Never states that the contract being signed is also voiding a military clause that would allow an active duty service member the right to cancel the services if orders we given for them to move.
Carol Propps-Wright
May 13, 2018
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Preys on the elderly! Advised my 90 year old mom does not have the capacity to understand signing a 5 YEAR CONTRACT. I received a copy of her contract and it further proves my suspicion.there are electronic signatures AND an email address in my moms name! My mom knows NOTHING about email! Fraud, at best, unethical. Called for assistance and to advise no payments would be forthcoming, I explained they are welcome to pick up their equipment.
I was told a mechanical lien would be placed on her home! Anyone with a single good eye could see she isn't competent to understand what she signed. Mom receives at least 10 calls per day soliciting products/services. Elderly people are vulnerable and alarm companies (and others) are taking advantage of them. Buyer beware!
I was told a mechanical lien would be placed on her home! Anyone with a single good eye could see she isn't competent to understand what she signed. Mom receives at least 10 calls per day soliciting products/services. Elderly people are vulnerable and alarm companies (and others) are taking advantage of them. Buyer beware!
