Business Details
28 Years
experience
Emergency
services
Your Trusted Telecommunications Partner in East Syracuse, NY
Founded in 1998, Sky Communications has established itself as a trusted provider of comprehensive telecommunications solutions. Our locally owned business specializes in designing and implementing advanced communication systems, including telephone PBX/key systems, LAN/WAN networks, fiber optics, and security systems. With offices in Syracuse, Albany, Watertown, and Rochester, NY, we serve clients across New York State through direct service and partnerships like Titan Security Systems. Our team of BICSI-certified technicians and RCDD professionals ensures every project meets rigorous industry standards. We pride ourselves on building long-term relationships by delivering customized solutions that align with our clients' evolving needs.Backed by 24-hour emergency support and partnerships with leading manufacturers like Mitel and Toshiba, we guarantee reliable, future-ready infrastructure. Our commitment to excellence is reflected in our meticulous process: evaluating existing systems, proposing innovative alternatives, and certifying all installations for optimal performance. Over decades, we've empowered businesses of all sizes to enhance connectivity and operational efficiency. As an authorized dealer and solution provider, we combine technical expertise with personalized service to ensure every client achieves their communication goals.
Services
Telephone PBX/Key Systems
Voice Mail
LAN/WAN Networks
Fiber Optics
Security Systems
Central Station Monitoring
Design Engineering
Infrastructure Cabling
Details
- Year established: 1998
Highlights and features
- We offer 24 years of experience in telecommunications infrastructure
- Our team includes BICSI-certified professionals with RCDD credentials
- We provide 24-hour emergency service during nights and weekends
- We're authorized dealers for Mitel and Toshiba communication systems
- We guarantee certified connectivity testing for all cable installations
Associations and certifications
- BICSI
Services
Telephone PBX/Key Systems
We design and install customized PBX/key telephone systems for businesses of all sizes. Our solutions integrate unified messaging and support single or multi-location operations. As authorized dealers for industry-leading brands like Mitel and Toshiba, we ensure reliable communication infrastructure with seamless integration capabilities. Our certified technicians handle complete system implementation from initial design to final certification.
Infrastructure Cabling
Our BICSI-certified team provides high-speed voice and data cabling solutions with fiber optics expertise. We perform comprehensive testing and certification for all installations to guarantee performance standards. Services include structured cabling design, connectivity validation, and infrastructure upgrades. With RCDD professionals on staff, we ensure compliance with current telecommunications regulations and best practices for both new constructions and retrofits.
Security Systems
We offer integrated security systems including central station monitoring through our partnership with Titan Security Systems. Our solutions combine physical security infrastructure with digital monitoring capabilities. Services cover system design, equipment installation, and ongoing support for commercial properties across New York State. We specialize in scalable security architectures that adapt to evolving business requirements and regulatory demands.
Design Engineering
Our engineering team specializes in telecommunications infrastructure planning and optimization. We evaluate existing systems, identify improvement opportunities, and create customized communication architectures. Services include network assessment, capacity planning, and technology roadmap development. With certified professionals on staff, we ensure all designs meet industry standards while addressing specific business needs for both small enterprises and large organizations.
Emergency Support
We provide 24-hour emergency support for critical communication issues outside regular business hours. Our rapid response team handles urgent repairs and system restoration during nights, weekends, and holidays. This service ensures business continuity for essential operations while maintaining our commitment to quality standards. Emergency support is available across all service areas in New York State.
People
Nigel Rawlinson
Senior Partner
With 15 years of collaboration with Sky Communications, Nigel Rawlinson brings extensive experience in business communications solutions. His expertise focuses on understanding client operations to deliver tailored telecommunications systems that enhance organizational efficiency and connectivity.
Questions
What types of phone systems do you install?
We install Toshiba and Mitel PBX/key systems for businesses of all sizes, including unified messaging solutions for single or multi-location operations.
Do you provide network cabling services?
Yes, we offer BICSI-certified infrastructure cabling including high-speed data, voice, and fiber optic solutions with full testing and certification.
Are you available for emergency repairs?
We provide 24-hour emergency service during nights, weekends, and holidays for critical communication system issues.
What areas do you service?
We serve Syracuse, Watertown, Albany, Rochester, and all New York State locations through our partnership with Titan Security Systems.
Do you offer security system installation?
Yes, we install integrated security systems with central station monitoring capabilities as part of our partnership with Titan Security Systems.
What certifications do your technicians hold?
Our team includes BICSI-certified professionals and Registered Communications Distribution Designers (RCDD) for telecommunications infrastructure projects.
