Business Details
18 Years
experience
Emergency
services
Your Trusted Partner for Security and Fire Protection Solutions
Founded in 2008 by lifelong local security and fire professionals, ProTex LLC delivers cutting-edge electronic security and fire protection solutions for residential and commercial clients. Our team consists exclusively of certified technicians with deep technical expertise, ensuring accurate assessments and custom-engineered systems tailored to individual needs. With over 17 years of award-winning service, we prioritize local expertise, transparent pricing, and long-term customer relationships over generic packages or sales-driven approaches. Our comprehensive offerings include 24/7 electronic monitoring, smart home automation, fire alarm systems, and inspection services, all backed by industry-leading warranties. Headquartered in Morgantown, West Virginia, we serve clients across West Virginia, Pennsylvania, Ohio, and Maryland while maintaining a strong commitment to community-focused service. Our patented processes and certified professionals ensure compliance with all local, state, and national safety standards, providing clients with reliable protection solutions that evolve with emerging threats.
Services
Smart Intrusion Security
Fire Alarm Systems
Surveillance Cameras
Access Control Systems
24/7 Monitoring
Fire Sprinkler Inspections
Backflow Preventer Inspections
Home Automation
Medical Alert Systems
Audio/Visual Systems
Details
- Year established: 2008
Highlights and features
- We employ only certified technicians with technical expertise, not salespeople.
- Over 17 years of award-winning local service since 2008.
- Offer longest warranties in the industry for system components.
- Design fully customized systems without restrictive package deals.
- Maintain local office for immediate response and decision-making.
What people say
Top-notch customer service
Knowledgeable technicians
Prompt service
Customized solutions
Highly recommend
Services
Smart Intrusion Security
Custom-engineered intrusion detection systems protect residential and commercial properties with advanced sensors and real-time alerts. Our solutions integrate seamlessly with smart home platforms, offering remote control via mobile devices. Systems include motion detectors, door/window sensors, and 24/7 monitoring for comprehensive protection.
Fire Alarm Systems
Commercial and residential fire alarm installations meet strict safety codes with smoke detectors, heat sensors, and emergency notification systems. We provide regular inspections and maintenance to ensure compliance with local regulations. Systems integrate with sprinkler networks and building automation for optimal fire response.
Surveillance Cameras
High-resolution surveillance systems offer 24/7 property monitoring with remote access capabilities. Our smart cameras feature night vision, motion-triggered recording, and cloud storage options. Commercial installations include multi-site management tools for businesses with multiple locations across the region.
Access Control Systems
Custom access control solutions manage building entry with keycard readers, biometric scanners, and mobile credentials. Systems track user activity and integrate with existing security infrastructure. Ideal for businesses requiring secure employee access and visitor management.
24/7 Monitoring
Professional monitoring services operate continuously with networked response centers in major cities. Our system detects security breaches, fire emergencies, and environmental hazards, dispatching appropriate authorities when needed. Redundant monitoring locations ensure reliability during regional outages.
Questions
What types of security systems do you offer?
We provide smart intrusion security, fire alarm systems, surveillance cameras, access control, and 24/7 monitoring for residential and commercial properties.
Do you serve areas outside West Virginia?
Yes, we serve clients in Pennsylvania, Ohio, Maryland, and maintain networked monitoring centers in major cities across the US.
Are your technicians certified?
All our technicians are certified professionals with specialized training in security and fire protection systems.
Do you offer warranties on your systems?
We provide industry-leading warranties on all installed systems and equipment components.
Can I monitor my system remotely?
Yes, our smart systems allow remote monitoring and control through mobile apps and web interfaces.
How quickly can you respond to emergencies?
Our 24/7 monitoring team responds immediately to alerts and coordinates with local authorities for rapid resolution.
Reviews (13)
Don Oliver
Sep 20, 2021
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Pro Tex LLC is one of the best companies I have ever done business with. They are fast, professional, courteous, and knowledgeable about security systems. If you have a security system now, or thinking about installing one in the future, make sure you call Pro Tex LLC to do your work. You will not be disappointed!
Bluffs Pool
Jun 04, 2021
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ProTex has been excellent to work with! They provided quotes timely and were prompt with installation. They provided detailed information regarding the system and have been more than happy to answer any questions. We are extremely pleased with the quality of their work and their excellent customer service. Highly recommend!
Stephen Williams
Mar 30, 2021
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As a builder, I've worked with ProTex on numerous homes now. They are up front about pricing, consistently on schedule and true professionals to work with. I recommend them to anyone looking for low voltage work.
Bob Albright
Jun 29, 2020
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ProTex really helped us custom design a system for our business. Justin was great! Complete system design & demo in a timely way. Also willing to help out a smaller business that (I know) didn't generate him a ton of revenue. Thanks guys!
Anthony Tasker
Apr 11, 2020
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I have been working with ProTex since they first went into business. Their customer service is top-notch. All the technicians are very friendly, knowledgeable, and always willing to go the extra mile to ensure everything is correct. They have installed security and audio systems for me and they only sell very high quality products that offer a ton of features. Highly recommend!
Riki Hall
Dec 07, 2019
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ProTex has provided multiple services to Pampered 4 Paws over the years. We rely on them to provide state of the art webcams which allow our clientele to check on their furbabies during the day. They also do our fire and security monitoring. ProTex has been very easy to work with and highly responsive to tech calls. I would recommend them for any of your home or business security needs.
Jim Taylor
Nov 07, 2019
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Professional, accommodating, and helpful. I've had Protex install and monitor security and monitoring systems in 3 locations and they have always been flexible and made themselves available to do installs when our locations were closed. We get a quick response any time we have questions or issues with anything. Highly recommend!
Jared Jenkins
Oct 27, 2019
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Love working with this group. They are prompt & reasonable. They have the skills, equipment & know-how to provide a solution to your most challenging problem or request. Highly recommend ProTex. Everything from security, fire & the most elaborate home or office A/V solutions they will work with you & your budget.
Aaron Johnson
Jan 31, 2017
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The guys at ProTex installed the security systems at our office with a big monitor on the wall and we get comments/compliments from our clients on a weekly basis on how nice everything is and they don't even get to experience how functional and accessible everything is - being able to control everything from your phone, iPad, laptop remotely, the excellent customer service, and comprehensive knowledge and licensure that comes with the ProTex team. I would highly recommend ProTex to anyone.
Anthony Tasker
I have been working with ProTex since they first went into business. Their customer service is top-notch. All the technicians are very friendly, knowledgeable, and always willing to go the extra mile to ensure everything is correct. They have installed security and audio systems for me and they only sell very high quality products that offer a ton of features. Highly recommend!!
Jared Jenkins
Love working with this group. They are prompt & reasonable. They have the skills, equipment & know-how to provide a solution to your most challenging problem or request. Highly recommend ProTex. Everything from security, fire & the most elaborate home or office A/V solutions they will work with you & your budget.
Aaron Johnson
The guys at ProTex installed the security systems at our office with a big monitor on the wall and we get comments/compliments from our clients on a weekly basis on how nice everything is and they don't even get to experience how functional and accessible everything is - being able to control everything from your phone, iPad, laptop remotely, the excellent customer service, and comprehensive knowledge and licensure that comes with the ProTex team. I would highly recommend ProTex to anyone.
Bron Kayal
Security, camera system, monitoring. This place is your best bet. And the staff is extremely professional and experienced